Daniel Hywood
Kalgoorle,WA
Summary
Professional Account Manager trained in building strategic network ties and increasing sales revenues. Cultivates and maintains strong customer relationships. Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Overview
19
19
years of professional experience
Work History
Sales Account Manager
Coates
Kalgoorlie, WA
11.2021 - Current
- Reviewed purchase orders from clients to confirm accuracy of information prior to processing orders.
- Provided training support for new team members on best practices in sales processes and techniques.
- Negotiated contracts with vendors and suppliers to secure favorable pricing terms.
- Collaborated with marketing team to design promotional materials for products and services being sold.
- Generated reports on monthly performance metrics such as number of prospects contacted, closed deals.
- Managed daily operations of sales department, including supervision of staff members.
- Collaborated with marketing team to create promotional materials for target customers.
- Created and presented monthly reports to management on sales performance.
- Maintained accurate records of all transactions between customers and company representatives.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Developed and implemented sales strategies to increase market share.
- Developed and implemented sales strategies to increase market share and profitability.
- Researched potential customers using various sources such as public records, web searches.
- Formulated trusted relationships with key accounts.
- Liaised between customers and sales teams to deliver successful solutions according to customer needs.
WA Sales Manager
Mitsubishi Materials Trading Corporation
Kalgoorlie, WA
01.2017 - 11.2021
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Managed state-level budgeting and financial operations.
- Oversaw implementation of marketing campaigns across all state locations.
- Analyzed market trends to identify opportunities for growth in the region.
- Reviewed performance metrics on a regular basis to identify areas of improvement.
- Provided guidance and direction to employees on best practices related to their roles.
- Ensured that all safety protocols were followed at each location.
- Resolved customer complaints promptly, offering appropriate solutions when necessary.
- Evaluated employee performance on an ongoing basis, providing feedback as needed.
- Implemented new processes or technologies designed to improve operational efficiency.
- Tracked and replenished inventory to maintain par levels.
- Connected with clients and developed strategies to achieve sales and customer service goals.
- Designed performance metrics to track progress and strategic business goals.
Wa Sales Manager
Brunner & Lay
Kalgoorlie, WA
03.2014 - 01.2017
- Developed and implemented sales strategies to increase market share.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
- Performed analysis of current processes within the sales department to identify areas needing improvement.
- Researched potential customers using various sources such as public records, web searches.
- Developed pricing strategies that would maximize profits while still remaining competitive in the market.
- Tracked monthly sales to generate reports for business development planning.
- Performed sales consultations and educated clients on products and services.
Goldfields Sales Manager & NT State Manager
Keech Castings
Kalgoorlie, WA
02.2010 - 03.2014
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
- Monitored industry trends and competitor activities to stay ahead of the competition.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Tracked monthly sales to generate reports for business development planning.
Workshop Boilermaking Manager
Atlas Copco
Kalgoorlie, WA
01.2005 - 02.2010
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Initiated new projects that resulted in increased productivity across all departments.
- Provided leadership during times of organizational change or crisis situations.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Education
High School Diploma -
Bunbury Senior High School
Bunbury, WA12-1992
Skills
- Business growth and retention
- Sales tactics
- Customer-Oriented
- CRM proficiency
- Skilled multi-tasker
- Account development
- Client Relationship Building
- Sales strategy development
- Market Trend Analysis
- Territory sales management
- Proven sales track record
- Competitor Analysis
- Demand forecasting
- Strong interpersonal skills
References
References available upon request.
Timeline
Sales Account Manager
Coates
11.2021 - Current
WA Sales Manager
Mitsubishi Materials Trading Corporation
01.2017 - 11.2021
Wa Sales Manager
Brunner & Lay
03.2014 - 01.2017
Goldfields Sales Manager & NT State Manager
Keech Castings
02.2010 - 03.2014
Workshop Boilermaking Manager
Atlas Copco
01.2005 - 02.2010
High School Diploma -
Bunbury Senior High School
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