Eddie Ooi

Angie's kitchen is a cafe and restaurant. The menu ranges from authentic Cantonese food to specialised coffees and baked goods. The restaurant was a fast-paced establishment that seated over 40 people, with rush hour lasting 4 to 5 hours. I undertook the task of implementing the best operational practices throughout the kitchen, performing checks on the kitchen, and making sure that it was to a high standard of cleanliness and stocked with the necessary supplies.

• I oversaw that the food leaving the kitchen was of a high standard of presentation and quality. I did this by checking the temperature of the meat and sauces, and wiped any excess sauce off the plate with a clean cloth.
• I provided the kitchen staff with their daily tasks and held meetings at the start of every week to discuss performance, or seek areas for improvement and opportunities.
• Communication was also crucial for the success of the business. It ensured that the kitchen operated efficiently to optimise customer satisfaction.
• I was also tasked with creating a kitchen staff training program for new employees. This ensured that the quality of food and the cleanliness of the kitchen stay consistent while the full-time staff were on holiday.

After completing my third-level education at Technological University Dublin, I started my role at Anytime Fitness, Maynooth. Anytime Fitness is one of the largest 24-hour gym franchises in the world. My primary role in this company was to help set up new members with workout programs, and to actively seek new business and members for the club through strategic outreach and club lead generation. During my time at the club, Anytime Fitness (Maynooth) became the number one club in terms of the most active members in the Republic of Ireland and the United Kingdom, with over 2,000 members in it's first year of operation.

• I was trained to consult with potential members and help them identify ways in which they could improve their health and well-being in our club. I offered personal training consultations to new/existing members who needed help structuring their workouts.
• This role also taught me to be goal-oriented, as the club assigned individual and club sales targets every month. In the time I was working at the company, we never missed the individual or club targets set out by management.
• In this job, I focused on making sure that the members had a positive experience leaving the facility. I also assisted with any questions and help they may have.
• Another crucial role during my time at Anytime Fitness was to ensure that the facility was maintained to a high standard of cleanliness and safety. I achieved this by following the gym's health and safety checklist daily, and making sure that all equipment was operating safely. I also continuously emphasised proper gym etiquette, for example, wiping down equipment after use.

E.E. Engineering was a company that specialized in home renovations and extensions. They manage multiple projects across Dublin and surrounding counties in Ireland. I worked on multiple sites, from demolition to completion, during my time working at the company. I learned to work under pressure and independently during my time on-site for long periods of time. I acquired many labor-intensive skills, such as correct manual handling techniques, and operated various hand tools and power equipment. I also learned to assist in pouring concrete, laying floorboards, and safety procedures if there was an accident on site.

• I was tasked with removing or installing temporary structures, such as scaffolding and formwork. This ensured that the builders or carpenters had a safe platform to work from.
• I worked alongside a team of skilled tradesmen and labourers. This experience taught me the importance of communication and teamwork to ensure that the tasks were completed on schedule and efficiently. We collaborated effectively with one another to meet the deadlines and standards of E.E. engineering.

Bendunne Gyms is one of the largest fitness franchises in Ireland. The franchise had over 12 gyms in 2018, with state-of-the-art facilities. I worked closely with the site manager and head of maintenance during my time working in Bendunnes. As my first job after secondary school, I tried to absorb as much information as I could during my time there. I developed a good sense of time management during this role, as there was only a limited time during the shift to complete all the tasks. I also learned to maintain a high standard of cleanliness to ensure that the fitness center continues to stay clean and successful.

• Maintenance of lavatories and locker areas. I was responsible for performing a deep clean of the men's and women's shower area daily. I learned to use appropriate cleaning chemicals, properly, and safely.
• Organising Equipment. During the shift, I also had to ensure that gym equipment was organised and placed back in their designated locations. This made sure that there were no trip hazards, which may cause a member to injure themselves.