Daniel Keane
Canberra,ACT
Summary
Experienced Service Technician specializing in electrical troubleshooting, safety compliance, and system installation. Proven ability to diagnose and resolve complex issues while providing exceptional technical support and training to junior technicians.
Overview
8
8
years of professional experience
Work History
Service Technician
O'Neill & Brown Electrical Services
Canberra, ACT
01.2018 - Current
- Diagnosed electrical issues in residential and commercial properties.
- Installed, repaired, and maintained electrical systems and components.
- Collaborated with clients to understand service needs and expectations.
- Ensured compliance with safety regulations during all service operations.
- Provided technical support and guidance to junior technicians.
- Documented service records and maintenance logs accurately.
- Trained new staff on safety practices and operational procedures.
- Maintained accurate records of service calls, repairs, and parts used.
- Diagnosed problems and determined solutions for various customer issues.
- Troubleshot electrical circuits using schematics and diagrams.
- Identified potential problems during routine inspections in order to prevent future breakdowns.
- Followed all safety protocols while performing work in potentially hazardous environments.
- Responded quickly to emergency calls from clients needing immediate assistance.
- Resolved software-related issues by troubleshooting programs and applications.
Education
CIT Canberra
Canberra, ACT12-2016
Marist College Canberra
Canberra, ACTSkills
- Electrical troubleshooting
- Safety compliance
- System installation
- Customer relationship management
- Problem solving
- Training and mentoring
Timeline
Service Technician
O'Neill & Brown Electrical Services
01.2018 - Current
CIT Canberra
Marist College Canberra
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