Daniel Kirkham

Operations Coordinator and Compliance Officer

Developed exceptional professional relationships with clients, often times being the preferred point of contact within our organization. Managed longstanding contracts, ensuring smooth security operations and client satisfaction. Earlier this year I was also assigned to onboard 300+ employees with an external HR provider.

Management:

• Assigning positions based on skills and experience
• Conflict resolution
• Recruitment / conducting interviews
• Training new guards and site inductions

Employee Compliance:

• Suspending and reinstating employment for compliance issues
• Upkeep of compliance matrix/registry
• Correspondence with site supervisors regarding employee licensing/certification expiry
• Organization of all documents through the company's shared cloud storage

Administration duties:

• Processing timesheets for accounts department
• Rostering / sending rosters to clients
• Investigating and resolving pay queries

On Call Duties:

• Shared operation of the company's 24/7 phone line
• Supplying guards around the clock for ASAP requests from clients (including multiple government contracts)

Current Head Doorman and Security Manager of a large Northbridge Nightclub

• Worked at many established bars, pubs and clubs across Perth
• Good communications
• Good judgement of intoxication and disorderly conduct

• Static Security Guard for patient sits in all wards/areas of Joondalup Health campus, including high risk patients
• Roving Security Guard in the Mental Health Unit of Joondalup Hospital

Night and day shift security officer for Western Power's largest Perth depot in Jandakot.

• Hourly vehicle and foot patrols
• CCTV monitoring
• Gatehouse duties
• Warehouse lockup / unlock
• Incident reporting
• Facility audits

Worked in a 3-4 man team delivering high end property landscaping transformations.

Duties included:

• Brick / Travertine / Granite Paving
• Brick Laying / Limestone work
• Gate and fencing installation
• Grass Laying / planting
• Bobcat operation
• Demolition

• Removalist in a 2 man team specifically transporting high end goods in difficult locations (and of significant weight).
• Predominantly transporting pianos, pool tables and whitegoods up multiple flights of stares, rigging them up to be craned over balcony's, etc.
• Assisted with; navigation, phone bookings, receiving payment and hands on work.