Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel Kirkham

Butler,WA

Summary

Proven Operations Coordinator with extensive experience at Resolute Security Services, showcasing a strong work ethic and exceptional interpersonal skills. Experienced in both operations management and security duties, adept at developing professional relationships and achieving client satisfaction. A clear leader, forward thinker and highly valued employee.

Overview

6
6
years of professional experience

Work History

Operations Coordinator

Resolute Security Services
01.2024 - Current

Operations Coordinator and Compliance Officer

Developed exceptional professional relationships with clients, often times being the preferred point of contact within our organization. Managed longstanding contracts, ensuring smooth security operations and client satisfaction. Earlier this year I was also assigned to onboard 300+ employees with an external HR provider.

Management:

  • Assigning positions based on skills and experience
  • Conflict resolution
  • Recruitment / conducting interviews
  • Training new guards and site inductions

Employee Compliance:

  • Suspending and reinstating employment for compliance issues
  • Upkeep of compliance matrix/registry
  • Correspondence with site supervisors regarding employee licensing/certification expiry
  • Organization of all documents through the company's shared cloud storage

Administration duties:

  • Processing timesheets for accounts department
  • Rostering / sending rosters to clients
  • Investigating and resolving pay queries

On Call Duties:

  • Shared operation of the company's 24/7 phone line
  • Supplying guards around the clock for ASAP requests from clients (including multiple government contracts)

Crowd Controller

Resolute Security Services
09.2022 - Current

Current Head Doorman and Security Manager of a large Northbridge Nightclub

  • Worked at many established bars, pubs and clubs across Perth
  • Good communications
  • Good judgement of intoxication and disorderly conduct

Hospital Security Officer

Resolute Security Services
09.2022 - 01.2024
  • Static Security Guard for patient sits in all wards/areas of Joondalup Health campus, including high risk patients
  • Roving Security Guard in the Mental Health Unit of Joondalup Hospital

Transportation Security Officer

Resolute Security Services
05.2023 - 11.2023

Night and day shift security officer for Western Power's largest Perth depot in Jandakot.

  • Hourly vehicle and foot patrols
  • CCTV monitoring
  • Gatehouse duties
  • Warehouse lockup / unlock
  • Incident reporting
  • Facility audits

Landscaper

Duby's Landscaping Perth
02.2021 - 09.2022

Worked in a 3-4 man team delivering high end property landscaping transformations.


Duties included:

  • Brick / Travertine / Granite Paving
  • Brick Laying / Limestone work
  • Gate and fencing installation
  • Grass Laying / planting
  • Bobcat operation
  • Demolition

High End Removals

Slipstream Carriers
01.2019 - 02.2021
  • Removalist in a 2 man team specifically transporting high end goods in difficult locations (and of significant weight).
  • Predominantly transporting pianos, pool tables and whitegoods up multiple flights of stares, rigging them up to be craned over balcony's, etc.
  • Assisted with; navigation, phone bookings, receiving payment and hands on work.

Education

Certificate I - Marketing

Digital Marketing Institute of Australia
Online
11.2023

Certificate II - Security

Strike Training And Consulting
Belmont, WA
06.2021

Certificate III - Business Administration

Tafe WA
Perth, WA
09.2014

Certificate III - Media And Creative Studies

Tafe WA
Perth, WA
09.2014

High School Diploma -

Duncraig Senior High School
Duncraig, WA
11.2014

Skills

  • Operations management experience
  • Broad experience in security industry
  • Exceptional relationship development / interpersonal skills
  • Great communications and written correspondence
  • Physically capable / strong presence
  • Committed with solid work ethic

Timeline

Operations Coordinator

Resolute Security Services
01.2024 - Current

Transportation Security Officer

Resolute Security Services
05.2023 - 11.2023

Crowd Controller

Resolute Security Services
09.2022 - Current

Hospital Security Officer

Resolute Security Services
09.2022 - 01.2024

Landscaper

Duby's Landscaping Perth
02.2021 - 09.2022

High End Removals

Slipstream Carriers
01.2019 - 02.2021

Certificate I - Marketing

Digital Marketing Institute of Australia

Certificate II - Security

Strike Training And Consulting

Certificate III - Business Administration

Tafe WA

Certificate III - Media And Creative Studies

Tafe WA

High School Diploma -

Duncraig Senior High School
Daniel Kirkham