Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Kostovski

Ramsgate,NSW

Summary

I am an energetic and positive individual with strong communication skills and a quick learner in regards to operational procedures. Through my work experience I have learnt how to train crew whilst monitoring their progress in order to aim to enhance team performance. I excel in customer service, bringing effective team coordination while being able to maintain optimum levels of skill during peak service hours in order to provide my best service to the customer.

Overview

3
3
years of professional experience

Work History

Crew Trainer

McDonald's
09.2021 - Current
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Performed cleaning duties, ensuring the dining area was prepared for customers use.
  • Trained other employees in customer service, food safety, performance requirements, and the correct procedures for all areas of operations.
  • Set positive example for team members by providing high-quality, efficient service.

Education

High School Diploma -

Marist College Kogarah
Bexley, NSW
11-2024

Skills

  • Customer service
  • Employee training
  • Cash handling
  • Team leadership
  • Decision-making
  • Time management skills
  • Active listening
  • Team leadership and supervision
  • Cleaning and sanitation
  • POS systems
  • Product knowledge
  • Team collaboration

Timeline

Crew Trainer

McDonald's
09.2021 - Current

High School Diploma -

Marist College Kogarah

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Daniel Kostovski