Daniel Kuss
Ballarat,VIC
Summary
With a solid foundation in IT and Cyber Security, I bring a blend of technical knowledge, practical skills, and a relentless drive to learn. After completing my Certificate IV in Cyber Security, I’m excited to be starting my career in IT, where I can apply my skills in networking, troubleshooting, and customer service.
I like roles that challenge me to think creatively. Known for my problem-solving abilities and adaptability, I am passionate about technology and committed to providing the best customer experience possible. My current focus is on securing an IT role that supports my growth and skill development in the ever-evolving IT field.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Warehouse Worker/Data Entry
Natures Cargo
Wendouree, Vic
02.2018 - Current
- Telephone-based customer service, taking calls, and placing orders for customers.
- Assisting customers with any inquiries or technical issues.
- Communicated effectively with other staff and customers via email and telephone.
- Used NAV and Microsoft Business Central software to create order picks and truckload sheets.
- Attended weekly team meetings to discuss performance metrics, and strategies for achieving goals.
- Received deliveries, scanned packages, and updated orders in the internal database.
- Complied with local, state, and federal requirements involving the shipping and handling of hazardous materials.
- Maintained current forklift training and certification, as required by company policies.
Production Worker
Brinks Drinks company
3355, Vic
02.2022 - 05.2022
- Operated forklifts and lifts following safety protocols to minimize accidents.
- Worked at fast and steady pace to meet production goals.
- Boxed, labeled and moved items to keep production lines moving swiftly.
- Set up and operated production equipment according to daily work orders and safety procedures.
- Operated a variety of production lines including both glass and can lines
Fencer
All Wood Fences
Melbourne , Vic
07.2015 - 12.2017
- Used formulas to determine the materials and labor hours required for the job.
- Measured properties and documented information.
- Used measuring and marking equipment to measure and mark site locations, or the placement of structures or equipment.
- Adhered to safety protocols and proper equipment operation for all tasks.
Education
Certificate IV - Cyber Security
Federation University
Ballarat07.2024
Diploma - Screen And Media
TAFE Queensland
Sunshine Coast 12.2014
Certificate IV - Digital Media Technology's
University of Ballarat
Ballarat 12.2013
Skills
- Customer service skills
- Computer hardware and peripherals
- End devices including computers, laptops, mobile devices, and printers
- Networking (Physical and Cloud)
- Troubleshooting
- Microsoft Windows 7, 8, 10, 11
- Microsoft office suite
- Windows Server 2019, 2022
- Windows Active Directory
- Problem solving
- Linux
- IOT devices
Certification
- CISCO CCNA
- CISCO IT Essentials
- AWS Academy Cloud Foundations
- CISCO Cyber Security Essentials
- Introduction to IOT
Affiliations
- Try Hack Me and other online learning platforms
- CTF Challenges
- Setting up, maintaining and troubleshooting home network and server
References
Tom Farley - Current night shift manager Natures Cargo
0490 035 856
Jordan Jennings - Former night shift manager at Natures Cargo
0413 328 617
James Franklin - Former colleague
0435 944 007
Timeline
Production Worker
Brinks Drinks company
02.2022 - 05.2022
Warehouse Worker/Data Entry
Natures Cargo
02.2018 - Current
Fencer
All Wood Fences
07.2015 - 12.2017
Certificate IV - Cyber Security
Federation University
Diploma - Screen And Media
TAFE Queensland
Certificate IV - Digital Media Technology's
University of Ballarat
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