Dedicated professional with experience at Gippsland Industrial Cleaning, excelling in chemical handling and maintaining pristine environments. Recognized for enhancing student safety and satisfaction through meticulous cleaning practices. Proven ability to manage high-stress situations as a Customer Service Representative at Big W, fostering loyalty through empathetic conflict resolution.
Hi, I’m
Daniel Lamers
Industrial cleaning
Lakes Entrance,VIC
Summary
Overview
10
years of professional experience
Work History
Gippsland Industrial Cleaning
School Cleaner
11.2021 - Current
Job overview
- Enhanced school cleanliness by performing thorough daily cleaning of classrooms, restrooms, and common areas.
- Received consistent positive feedback from teachers for maintaining clean classroom environments conducive to learning.
- Assisted in creating safe spaces for students with allergies by regularly dusting and vacuuming all areas.
- Prevented accidents by keeping hallways clear of debris, wet floors properly marked, and identifying potential hazards.
Big W
Customer Service Representative
06.2019 - 06.2020
Job overview
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Simon park
Dairy Farmer
06.2018 - 12.2019
Job overview
- Maintained farm equipment and vehicles.
- Monitored milk production quality and quantity and evaluated daily data to address inefficiencies.
- Milked [Number] cows using milking machinery.
- Ensured high-quality milk by maintaining clean milking equipment and practicing proper sanitation protocols.
Parks and son's
Harvest Manager
01.2015 - 06.2017
Job overview
- Led regular meetings with stakeholders including owners, finance teams, and buyers to ensure transparency in decision-making processes related to harvesting operations.
- Reduced crop loss by employing effective pest management strategies and monitoring pest populations closely.
- Optimized irrigation systems to conserve water resources while maximizing crop growth rates throughout the season.
- Collaborated with research institutions to trial new crop varieties or cultivation techniques that could potentially enhance the operation''s output.
Education
Wonthaggi Secondary College Wonthaggi, VIC
Certificate 3 Individual Support from Individual Support
08.2021
University Overview
Skills
- Chemical handling
- Hallway sweeping
- Toilet cleaning
- Moping and sweeping
- Vacuum cleaning
- Cob webbing
- Rubbish removal
- Bin liners
Timeline
School Cleaner
Gippsland Industrial Cleaning
11.2021 - Current
Customer Service Representative
Big W
06.2019 - 06.2020
Dairy Farmer
Simon park
06.2018 - 12.2019
Harvest Manager
Parks and son's
01.2015 - 06.2017
Wonthaggi Secondary College
Certificate 3 Individual Support from Individual Support
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