Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Proactive National Business Development Manager ready to maximize sales opportunities and increase revenue by streamlining sales techniques. Adept at developing new ways to be effective in both business and marketing. Approachable attitude and commitment to high quality presentations. Ready to utilize leadership skills and proven effective management in a new role.
Overview
11
11
years of professional experience
Work History
National Business Development Manager
TWK Steel
Burwood, NSW
11.2023 - Current
Developed and implemented a strategic plan for national business growth.
Collaborated with internal teams to deliver successful projects within scope, timeline, and budget parameters.
Developed strategies for expanding customer base through direct sales, marketing campaigns, and referrals.
Ensured compliance with all applicable laws and regulations when conducting business activities.
Established partnerships with vendors to increase product availability and reduce overhead expenses.
Developed promotional materials such as brochures, flyers, emails, webinars.
Monitored industry trends to capitalize on emerging opportunities for growth.
Created and managed budgets to ensure cost-effectiveness of operations.
Conducted competitor analysis to identify strengths, weaknesses of products, services offered by competitors.
Assisted in creating pricing plans that maximized profits while remaining competitively priced.
Negotiated contracts with customers ensuring mutually beneficial outcomes for both parties.
Managed online presence through various social media platforms including Facebook, Twitter, LinkedIn.
Developed growth plans by identifying key clients, key targets, and priority service lines.
General Manager
Panelquip PTY LTD
Campbelltown, NSW
03.2023 - 11.2023
Trained employees on duties, policies and procedures.
Recruited, interviewed and hired qualified staff for open positions.
Created schedules and monitored payroll to remain within budget.
Recruited, trained and empowered employees to achieve key performance indicators.
Supervised employees through planning, assignments, and direction.
Administered employee discipline through verbal and written warnings.
Tracked monthly sales to generate reports for business development planning.
Built and maintained loyal, long-term customer relationships through effective account management.
Conducted employee evaluations to provide adequate feedback and recognize quality performance.
Guided management and supervisory staff to promote smooth operations.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Led employee evaluations with constructive feedback to boost performance.
Directed safety operations and maintained clean work environment to adhere to FDA and OSHA requirements.
Developed service and sales strategies to improve retention and revenue.
Designed sales and service strategies to improve revenue and retention.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
Enhanced operational performance by developing effective business strategies, systems and procedures.
Coordinated training activities for employees to ensure compliance with company policies and procedures.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Prepared detailed reports for senior leadership outlining key performance metrics related to operational success.
Conducted market research to identify trends, opportunities, and threats in the industry.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Developed and implemented operational strategies to improve efficiency, reduce costs and maximize customer satisfaction.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Implemented employee recognition programs to motivate staff members towards achieving organizational goals.
Developed marketing strategies designed to increase brand awareness within target markets.
Delegated work to staff, setting priorities and goals.
Developed and implemented operational policies and procedures.
National Business Development Manager
Konnect Fastening Systems
Wetherill Park, NSW
01.2013 - 04.2023
Developed and implemented a strategic plan for national business growth.
Collaborated with internal teams to deliver successful projects within scope, timeline, and budget parameters.
Developed strategies for expanding customer base through direct sales, marketing campaigns, and referrals.
Established partnerships with vendors to increase product availability and reduce overhead expenses.
Developed promotional materials such as brochures, flyers, emails, webinars.
Monitored industry trends to capitalize on emerging opportunities for growth.
Created and managed budgets to ensure cost-effectiveness of operations.
Identified new market opportunities and assessed their potential impact on business objectives.
Conducted competitor analysis to identify strengths, weaknesses of products, services offered by competitors.
Assisted in creating pricing plans that maximized profits while remaining competitively priced.
Negotiated contracts with customers ensuring mutually beneficial outcomes for both parties.
Provided regular progress reports on key performance indicators related to business development initiatives.
Implemented effective lead generation tactics to drive qualified leads into the sales funnel.
Managed online presence through various social media platforms including Facebook, Twitter, LinkedIn.
Cultivated relationships with key clients and partners in the industry.
Recommended changes or improvements based on findings from research studies or market analysis.
Coordinated cross-functional teams from different departments in order to achieve desired outcomes.
Analyzed customer feedback data from surveys and interviews to identify areas of improvement.
Organized trade shows and events to promote brand awareness among target audiences.
Developed growth plans by identifying key clients, key targets, and priority service lines.
Set up new distribution partners and brought in substantial new channel sales.
Delivered informative presentations to industry professionals, providing valuable information on topics relevant to daily operations and company products and services.
Solved complex incidents and problems impacting management and business direction.
Collaborated with account executives to penetrate new accounts, identify potential customers and coordinate product demonstrations.
Hired talented, trainable team members and drove new business strategies to grow revenues.
Liaised with high-value accounts, fostering personal relationship and top-of-mind awareness to capture emerging business opportunities early.