Daniel Lunn

My current role is that of Store Manager of the Burwood store, This role sees me running the day to day of a department store with 10 direct reports along with a team of 300 team members. I am responsible for delivering our key KPIs across sales, service (NPS), customer loyalty, profitability, engagement and stockloss, reporting directly into regional and general managers weekly on these results. Here my experience of internal and external stakeholder management flourishes and allows me to create outcomes to positively grow the store

• Achievements
• Key stakeholder in the $400million refurbishment of the Elizabeth Street store
• Key stakeholder in the DJs Food Transformation project
• Key Stakeholder in the David Jones Burwood Refurbishment
• Achievement of sales, service and Credit Card KPIs