Summary
Overview
Work History
Education
Skills
Additional Information
Career Overview
References
Timeline
Generic

Daniel Madden

Ringwood,Vic

Summary

I am an enthusiastic, energetic and hardworking individual with a proven and consistent high level of customer service. I am mature, ambitious and perform any task I am given to the absolute best of my ability. I am adaptable, creative, self-motivated with an eye for detail. I possess excellent communication skills and I have the ability and experience to relate to a wide range of people. I set my mind to learn new procedures and programs to the highest standard and I can work very well under pressure, and I have the experience to handle customer complaints and solving problematic situations.

Overview

14
14
years of professional experience

Work History

Retail Assistant

Great Earth
11.2023 - Current
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money
  • Greeted customers, identified their needs and provided assistance with product selection
  • Managed cash register operations using POS system and processed sales and returns
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.

Retail Manager

Elite Supps Eastland
05.2023 - 11.2023
  • Managed daily operations of the store, including opening and closing procedures
  • Monitored inventory, cash, and payroll processes to keep location running smoothly
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals
  • Staged merchandise and stocked sales floor to stimulate impulse sales
  • Connected with customers to provide assistance and collect feedback to optimize operations.

Retail Manager

That Supps Store
07.2020 - 08.2022
  • Managed daily operations of the store, including opening and closing procedures
  • Monitored inventory, cash, and payroll processes to keep location running smoothly
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels
  • Coached, managed and developed teams to provide exceptional service and achieve sales goals
  • Staged merchandise and stocked sales floor to stimulate impulse sales
  • Connected with customers to provide assistance and collect feedback to optimize operations.

Store Team Member

Woolworths
Seymour, VIC
01.2018 - 03.2019
  • Greeted customers and provided excellent customer service.
  • Assisted in stocking shelves with merchandise.
  • Operated cash register to process sales transactions.
  • Organized and maintained store displays.
  • Provided product knowledge to customers and answered inquiries.
  • Performed inventory control activities such as counting merchandise, reconciling discrepancies between physical counts and computer records.
  • Assisted with unloading deliveries from trucks and organizing them in the back room.

Carpenter

Steve Barrett Carpentry
Sale, VIC
06.2014 - 01.2018
  • Studied blueprints, sketches or building plans to prepare project layout and determine dimensions and materials required.
  • Measured, cut and shaped wood materials to specifications using hand tools, such as saws and chisels.
  • Installed cabinets, fixtures and trim according to plans and blueprints.
  • Built jigs and fixtures to assist in the production of parts.
  • Fitted door locksets, deadbolts and other hardware on doors according to manufacturer's instructions.
  • Cut countertops from laminated material following template measurements.
  • Operated power tools safely when performing carpentry tasks such as drilling holes into lumber pieces.
  • Performed routine maintenance on carpentry equipment such as saws and drills.

Warehouse Packer

Summerhill Signs
Knoxfield, VIC
03.2010 - 04.2014
  • Verified accuracy of items picked against packing list.
  • Organized warehouse inventory and stocked shelves with incoming deliveries.
  • Labeled boxes, containers, and pallets for shipment purposes.
  • Collected empty pallets for reuse or disposal in accordance with company policy.
  • Maintained cleanliness of warehouse by sweeping floors, removing debris and dusting shelves.
  • Received incoming shipments, inspected contents, compared against invoices and purchase orders.
  • Assisted in loading outgoing shipments onto delivery trucks and ensuring security of cargo loads.
  • Identified damaged or defective products upon receipt and reported them accordingly.
  • Followed safety protocols while operating machinery such as conveyors and hoists.

Education

Cert III in Fitness -

Unknown
03.2024

Cert IV in Fitness -

Unknown
03.2024

Diploma in Audio Engineering and Sound Production -

JMC Academy
01.2016

Skills

  • Retail Inventory Management
  • Shift Scheduling
  • Promotional Planning
  • Operational Budgeting
  • Team Development
  • POS Systems
  • Revenue Generation
  • Supply Ordering
  • Problem-Solving
  • Training and Mentoring
  • Customer Service
  • Microsoft office
  • A range of editing programs and software

Additional Information

I was first employed by Road Management Solutions in June of 2008 at the age of 16. My position was a warehouse operator, but also included graphic design. I held this position for 7 months before going back to complete my year 11 schooling., I began work for Chris Jones Roof Tiling in January 2010. My role consisted heavily of being able to work in a team environment and gave me knowledge of the importance of planning and organisation., Shortly after ceasing work as a roof tiler, I found employment as a sign writer for Summerhill Signs. My role relied on my in-depth use of software and technology skills. I held this position for a short while before finding a job in retail., I began employment at Food works in April of 2011, my position was registering attendant, but varied between that, stock taking, self-filling, filling orders and produce. I was required to handle money, use a till, unload stock using appropriate machinery and help with any customer enquiries. I have a very in-depth knowledge of OH+S standards, risk management and hazard control., Shortly after I ceased employment at Food works, I gained employment with Andersons Removals in July of 2012, this position required interstate travelling and physically demanding work, I left this job in June of 2013 as I had enrolled to begin university full time., After completing my Diploma of Audio Engineering, I was offered work at Steve Barrett Carpentry, I used the knowledge of construction I learned whilst roof tiling, to complete tasks as a Carpenter; and also gaining new skills., In February of 2017 I gained a highly sought after position at Muscle Coach Supplements in Blackburn, where I learned valuable experience in the sports nutrition industry. I dedicated myself to being the best salesperson I could be and was studying in my spare time when I wasn’t working., Months later, I begun employment at the Commercial Hotel in Broadford, as a bar tender and bottle shop attendant. My duties included a lot of manual labour with lifting heavy pallets and organising stock. When working behind the bar I had to possess a sound knowledge of different alcohols and RSA standards., I voluntarily began recording music whilst at university, to gain invaluable experience. I was responsible for recording, editing and mixing music by local bands. I assisted in improving tracks and recorded music to the best possible standard., Whilst undertaking my Certificate in Fitness, I found myself being constantly approached by various individuals whilst in the gym requesting to be trained by myself. I began taking on clients in November of 2016, voluntarily. I pride myself on customer satisfaction and helping my clients reach their goals. I keep track of their progress and offer supplement and diet advice., Mid 2019 I moved back to Gippsland to be closer to family. I took my coaching to another level by offering fully customised training and nutrition programs tailored to the individual and their goals. I offered weekly check ins and adjustments depending on how their body was reacting. I continue this to current date., Mid 2020 I gained part time employment at That Supps Store in Traralgon as a salesperson. I offer supplementation advice based on the individuals needs/goals. I am required to know what each supplement does and answer any questions the customer has. I work mainly independently but also as part of a team. I hold this position to current date. In early 2022 I was made manager of the store and then turned into running the business and eventually owning the business., May 2023, I gained full time employment at Elite Supplements in Eastland as a store manager. I essentially do the same type of work as my previous role but at a higher paced environment., During my time at elite supplements, I was able to increase the stores revenue by $10k in the first month and another $15k in the second month. These numbers have held steady and continue to grow. I have also taken on more responsibilities like networking, setting up meetings and controlling stock/store financial decisions.

Career Overview

  • 07/01/13, 07/01/16, Bearland Studios, Meeting with clients, creating bookings, recording music and editing/mixing music., Creative control, responsible for advertising, recorded music to an industry standard.
  • 11/01/16, Current, Personal Training/Coaching, Meeting with clients, creating bookings, liaising with clients to ensure satisfaction and providing clients with nutritional and diet advice., Helping clients reach goals and keeping track of progress.

References

AndersonsSuppsSuppsSupps
  • Shadi Zeneldin, Great Earth, Head of Department, 0411 188 288
  • Aiden Brejcha, Elite Supplements, Territory Manager (VIC), 0409 212 117
  • Josh Carrington, Qube Transportation, 0478 011 941
  • John Madden, Transdel, Driver Supervisor, 0418 414 127

Timeline

Retail Assistant

Great Earth
11.2023 - Current

Retail Manager

Elite Supps Eastland
05.2023 - 11.2023

Retail Manager

That Supps Store
07.2020 - 08.2022

Store Team Member

Woolworths
01.2018 - 03.2019

Carpenter

Steve Barrett Carpentry
06.2014 - 01.2018

Warehouse Packer

Summerhill Signs
03.2010 - 04.2014

Cert III in Fitness -

Unknown

Cert IV in Fitness -

Unknown

Diploma in Audio Engineering and Sound Production -

JMC Academy

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Daniel Madden