Daniel Magee
Rosebud,Vic
Summary
I believe that I can offer the right skill set for the advertised role. After 12 months of working at Rosebud Country Club golf shop the experience I have gleaned from there will assist me to grow further in the industry. I am a team oriented type person who is happy to work unsupervised, and confident in my decision making. I have played golf for almost 40 years and have a fair grasp of the intricate rules. I try and play at least three times a week.
Overview
39
39
years of professional experience
Work History
Golf Shop Assistant
Rosebud Country Club
01.2022 - Current
- Recommended complementary purchases to customers, increasing revenue.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Adhered to company, club and department standards of operations, policies and procedures and contributed ideas for improvement.
- Managed efficient cash register operations.
- Handled customer inquiries regarding membership options, promoting available packages based on individual needs and preferences.
- Reconciled daily tee sheets, checked in customers and resolved payment discrepancies.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Police Officer
`Victoria Police
06.1992 - 12.2021
- Displayed sound judgment under pressure when making critical decisions that impact public safety during emergency situations.
- Trained new officers on department policies and procedures, fostering a professional work environment focused on public service.
- Conducted thorough investigations for various cases, leading to timely resolutions and justice served.
- Apprehended offenders and conducted interviews and interrogations.
- Mentored junior officers on the importance of ethical behavior, accountability, and professionalism in their role as public servants.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Hospitality Manager
Various Hotels And Nightclubs
10.1984 - 06.1992
- Developed a loyal customer base by consistently exceeding expectations with personalized attention and care.
- Reduced costs through effective budget management while maintaining exceptional service levels.
- Promoted a positive work environment fostering teamwork among employees across all departments within the establishment.
- Ensured compliance with industry standards and regulations through regular audits and inspections.
- Managed daily operations for a smooth functioning of the establishment, ensuring high-quality service delivery.
- Evaluated team performance regularly, recognizing outstanding contributors while addressing gaps through targeted coaching sessions or additional training as required.
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Implemented successful upselling initiatives that contributed to an increase in average spend per customer visit.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Education
Business
Swinburne Technical School
Hawthorn1984
Skills
- Cash Drawer Management
- Merchandising and Display
- Computer Proficiency and Microsoft Office
- Upselling strategies
- POS Software
- First Aid Training
- Positive Customer Engagement
- Team Cooperation
- Friendly and Helpful
- Flexible Hours
Timeline
Golf Shop Assistant
Rosebud Country Club
01.2022 - Current
Police Officer
`Victoria Police
06.1992 - 12.2021
Hospitality Manager
Various Hotels And Nightclubs
10.1984 - 06.1992
Business
Swinburne Technical School
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