Daniel Malick
Modbury,SA
Summary
Experienced Team Member with a strong background in customer service and project management, adept at optimizing workflows and collaborating to achieve common goals. Leveraging hands-on experience from diverse roles, including relocation services and retail, to support business and customer needs with exceptional performance and efficiency.
Overview
1
1
year of professional experience
Work History
Pizza Shop Team Member
Monicas Pizza
08.2023 - 05.2024
- Customer Service:
- Greeted and assisted customers with menu selections, ensuring a friendly and welcoming atmosphere.
- Accurately took and processed orders in-person, over the phone, and through online platforms.
- Handled customer inquiries and resolved complaints promptly to ensure customer satisfaction.
- Food Preparation:
- Prepared and cooked a variety of pizzas and side dishes according to established recipes and quality standards.
- Managed ingredient inventory, ensuring freshness and availability of all menu items.
- Maintained high standards of food safety and cleanliness in compliance with health regulations.
- Team Collaboration:
- Coordinated with kitchen and delivery staff to ensure timely and accurate order fulfillment during peak hours.
- Assisted in training and mentoring new employees on proper food handling and customer service protocols.
- Cash Handling and Operations:
- Processed cash, credit, and digital payments accurately, balancing registers at the beginning and end of shifts.
- Assisted with opening and closing duties, including setup, cleanup, and securing the premises.
- Contributed to promotional activities by suggesting and implementing ideas to attract and retain customers.
- Maintenance and Cleanliness:
- Ensured dining and kitchen areas were kept clean and organized throughout operating hours.
- Performed routine maintenance checks on equipment and reported any issues to management promptly.
Furniture Remover
Removalist Business
12.2023 - 04.2024
- Furniture Packing and Protection:
- Carefully packed and wrapped furniture and household items to prevent damage during transportation.
- Disassembled and reassembled furniture as needed to facilitate easy and safe moving.
- Loading and Unloading:
- Loaded and unloaded furniture and boxes onto moving trucks, maximizing space and ensuring stability during transit.
- Coordinated with team members to handle heavy and bulky items safely, using proper lifting techniques and equipment.
- Team Collaboration:
- Worked closely with other movers to execute coordinated and timely moves, especially for large-scale or complex relocations.
- Assisted in training new team members on best practices for safe and efficient moving.
Casual Apprentice
Sidhu Landscaping
01.2024 - 03.2024
- Learned how to work independently and be self-motivated while employed as an Apprentice for a small business owner
- Worked with team members and other apprentices to promote a positive and safe work environment
- Employed effective time management strategies throughout all stages of projects
Education
YEAR 12 COMPLETED -
Modbury High School
Modbury, SASkills
- Collaboration and Teamwork
- Positive Communication
- Task Prioritization
- Problem-solving
- Hardworking and Resilient
- Customer Service
- Active listener
- Detail oriented
Languages
English
References
- Deyar Kshman, 0449620052
- Darren Smith, 0422403241
Timeline
Casual Apprentice
Sidhu Landscaping
01.2024 - 03.2024
Furniture Remover
Removalist Business
12.2023 - 04.2024
Pizza Shop Team Member
Monicas Pizza
08.2023 - 05.2024
YEAR 12 COMPLETED -
Modbury High School
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