Daniel Martin
Narre Warren North,VIC
Summary
Strategic and results-oriented business leader with experience in strategy, planning and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations and maintain compliance with industry regulations. Proven people leader motivates and optimizes staff performance and productivity. Versatile Managing Director with proven abilities across all levels of organizational management. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Proven leader with significant background in the Hospitality sector.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Managing Director
Newmason Hotel
Warragul, VIC
07.2015 - Current
- A Hotel with Wagering, 165 seat Bistro, Café/lounge area, Alfresco area, and a Function room
- Areas of responsibility: Staff Management, Develop marketing and sales strategies, Negotiate with suppliers and service providers, Initiate development and upgrading of facilities, Monitoring and developing cost control of bar sales including purchasing, sales, pricing and costing, Ensure compliance with legislative requirements including: Food Act; Liquor licensing; smoking legislation, Creating, implementing and enforcing policies procedures and initiatives, Cash Handling - balancing of tills, safes and floats, Promoting and marketing development, Operation and full maintenance of Micros stock system including point of sale, register programming, and Stocktake, Maintaining bar promotions, Overseeing and organization of functions including meetings, Various Birthday parties, engagements and wakes, Ensurance of OHS, and other safety requirements/standards including any legislation requirements.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Strengthened client relationships with regular communication, timely project delivery, and high-quality services.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Developed comprehensive business plans, outlining long-term goals and actionable steps toward success.
- Oversaw complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
- Monitored and coordinated workflows to optimize resources.
- Enhanced workplace safety protocols proactively addressing potential hazards before they became critical incidents.
- Managed risk effectively by instituting comprehensive mitigation strategies across the organization''s operations.
- Established a high-performing executive team, recruiting top talent from diverse industries to drive organizational excellence.
General Manager
The Dandenong Club
02.2008 - 07.2015
- A Sporting Club with 3000 full Club members, 5000 gaming/community members 103 gaming machines, Sports bar/members bar, T.A.B, 2 function rooms, 140 seat bistro/Alfresco area and a cafe
- Areas of Responsibility: Staff Management, Develop marketing and sales strategies, Negotiate with suppliers and service providers, Initiate development and upgrading of facilities, Monitoring and maintaining budgetary guidelines as set by the committee, Prepare budget statements, Monitoring and developing cost control of bar sales including purchasing, sales, pricing and costing, Ensure compliance with legislative requirements including: Food Act; gaming control Act; Liquor licensing; Minor Gaming permits, smoking legislation, Creating, implementing and enforcing policies procedures and initiatives, Cash Handling - balancing of tills, safes and floats, Promoting and marketing development, Operation and full maintenance of H & L stock system including point of sale, register programming, invoicing, reports, sales analysis and Stocktake, Maintaining gaming and bar promotions, Maintain and build membership base and loyalty program, Maintaing weekly gaming reconciliations, Overseeing and organization of functions including meetings, Various Birthday parties, engagements and wakes, Ensurance of OHS, and other safety requirements/standards including any legislation requirements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and maintained relationships with customers and suppliers through account development.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
General Manager
The Hawthorn Club
10.2007 - 02.2008
- A Sporting Club with 200 full Club members, 500 gaming/community members 43 Tabcorp gaming machines, members bar, function room and lounge bar
- Areas of Responsibility: Staff Management, Develop marketing and sales strategies, Negotiate with suppliers and service providers, Initiate development and upgrading of facilities, Monitoring and maintaining budgetary guidelines as set by the committee, Monitoring and developing cost control of bar sales including purchasing, sales, pricing and costing, Ensure compliance with legislative requirements including: Food Act; gaming control Act; Liquor licensing; Minor Gaming permits, smoking legislation, Creating, implementing and enforcing policies procedures and initiatives, Cash Handling - balancing of tills, safes and floats, Promoting and marketing development, Operation and full maintance of Task Manager stock system including point of sale, register programming, invoicing, reports, sales analysis and stocktake, Maintaining gaming and bar promotions, Maintain and build membership base and loyalty program, Maintaing weekly gaming reconciliations, Overseeing and organization of functions including meetings, Various Birthday parties, engagements and wakes, Ensurance of OHS, and other safety requirements/standards including any legislation requirements.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Trained and guided team members to maintain high productivity and performance metrics.
General Manager
Hampton R.S.L
11.2004 - 10.2007
- A Suburban Club with 500 Full members, 100 gaming/community members, 20 Tattersalls' gaming machines, Phone Betting, 80 Seat Bistro, members bar and a function room
- Areas of Responsibility: Staff Management, Develop marketing and sales strategies, Negotiate with suppliers and service providers, Initiate development and upgrading of facilities, Monitoring and maintaining budgetary guidelines as set by the committee, Prepare budget, P& L and cash flow statements, Monitoring and developing cost control of bar sales including purchasing, sales, pricing and costing, Ensure compliance with legislative requirements including: Food Act; gaming control Act; Liquor licensing; Minor Gaming permits, smoking legislation, Creating, implementing and enforcing policies procedures and initiatives, Organization of regular entertainment including bands, trivia nights, sportsman's night, New Years Eve, Tribute shows, Poker Nights etc, Cash Handling - balancing of tills, safes and floats, Promoting and marketing development, Operation and development point of sale facilities and systems, Maintaining gaming and bar promotions, Maintain and build membership base and loyalty program, Maintaing weekly gaming reconciliations.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Formulated policies and procedures to streamline operations.
- Managed budget implementations, employee evaluations, and contract details.
- Reduced operational risks while organizing data to forecast performance trends.
Senior Assistant Manager
Noble Park Football Social Club
01.2001 - 10.2004
- A Busy large member-based social sporting club With 20 Full time/casual staff, 2000 full members, 500 gaming/community members, 51 Tattersall's gaming machines, 220 seat bistro, two function rooms, members bar and a T.A.B
- Areas of Responsibility: Staff Management, The full control of beverage operations including all purchasing, sales, pricing and costings, Develop marketing and sales strategies, Negotiate with suppliers and service providers, Overseeing and organization of functions including meetings, Various Birthday parties, engagements and wakes, Gaming compliance - maintaining all regular requirements using Gold Coin/System One, Operation and full Maintance of H&L stock system including point of sale, register programming, invoicing, reports, sales analysis and Stocktake, Creating, implementing and enforcing policies procedures and initiatives, Organization of regular entertainment including trivia nights, sportsman's night, Grand final lunch etc, Cash Handling - balancing of tills, safes and floats.
Duty Manager
Ringwood R.S.L
12.1999 - 12.2000
- A large Suburban Club with 40 full time & casual staff, 2000 full members, 500 gaming/community members, 70 Gaming machines, 150 seat bistro, function room and Members bar
- Areas of Responsibility: Staff Management, Managing day to day operations of venue, Developing and implementing operational policies and procedures, Build and maintain relationships with clientele, Marketing and Promotions, Negotiate with suppliers and service providers, Full cellar Maintance including cleaning of beer lines, Gaming compliance - coin clearance, safe balancing, daily banking, gaming machine Maintance, Creating and maintaining suitable service standards, Respond to member's queries, Cash Handling - balancing of tills, safes and floats.
Supervisor
Noble Park R.S.L
04.1998 - 12.1998
- A small but busy club with 15 full time and casual staff, 2000 members, 31 gaming machines, 180 seat bistro, function room and a member's bar
- Areas of responsibility: Gaming Compliance - coin clearance, safe balancing, daily banking, gaming machine Maintance, Opening and Closing of Venue, Stocktake, Ordering, purchasing, Building and maintain relationships with clientele, Full cellar Maintance, Promotions, Staff Supervision, Cash Handling - balancing of tills, safes and floats.
Ferntree Gully Bowling Club
01.1995 - 01.1997
- Position: bar, gaming, bistro
- A small suburban sporting club with 500 full members, 100 gaming/community members, 30 gaming machines, 80 seat bistro, members bar and a function room
- Areas of Responsibility: Maintaining Gaming Room, Maintaining suitable service standards in the area of Bar, Bistro and gaming, Opening and closing of Venue, Cash Control, Function work, Cash Handling - balancing of tills, safes and floats.
Education
Diploma of Hospitality Management -
Peninsula T.A.F.E
01.1998
Advanced Certificate In Hospitality Operations -
Peninsula T.A.F.E
01.1996
Successfully completed year 12 -
Nazareth College
01.1994
Skills
- Operations Management
- Staff Management
- Quality Assurance
- Team Collaboration
- Mentoring and training
- Business Planning
- Strategic Planning
- Partnership Development
- Project Management
- Business Development
- Negotiation
- Contract Management
- Succession Planning
- Corporate Social Responsibility
- Human Resources
- Cost Reduction
- Recruitment Strategies
- Business Management
- Employee Development
- Revenue Generation
- Staff Development
Certification
- Responsible Service of Alcohol
- Special Employees Gaming Course
- Advanced Certificate in Hospitality
- Diploma of Hospitality Management
- T.A.B Accreditation Training
- Advanced Responsible Service of Gaming
- Microsoft excel 2000 level 1
- First Aid Level 1
- RSF (Food Handlers course)
- Advanced RSG
- RSA
- Marketing Matters
- Licensee Compliance Certificate
- AML/CTF Course
- TAB Basics
- RSA Refresher
- RSG Module 1
Accomplishments
- R.S.L Awards 2006: Highest R.S.L Membership Growth
- Club Victoria Awards 2008: Best Club Cafe/Brasserie
- Club Victoria Awards 2009: Best Gaming Venue 50+ Machines
- CCAV Awards 2010: Best Entertainment Venue
- AHA AWARDS 2016: Finalist Best New Venue
Personal Information
Date of Birth: 19/11/76
Accomplishments
Applied and instigated the Dandenong Club to become Income tax exempt and listed as a legitimate sporting Club with the ATO saving the Club approximately $200K per Annum
Successful application of 8 EGM's top up application brining the Venue from 86 EGMS to 94 EGM's
Successful application of 9 EGM's top up application brining the Venue from 94 EGMS to 103 EGM's
Successful termination of Management company services at Dandenong Club saving the Club $300K per annum
Successfully transited gaming from 2012 co - op to Club owner independent model
Opened, designed and launched Newmason Hotel
Negotiated CUB Carlton draught tank beer to be installed at Newmason Hotel
Timeline
Managing Director
Newmason Hotel
07.2015 - Current
General Manager
The Dandenong Club
02.2008 - 07.2015
General Manager
The Hawthorn Club
10.2007 - 02.2008
General Manager
Hampton R.S.L
11.2004 - 10.2007
Senior Assistant Manager
Noble Park Football Social Club
01.2001 - 10.2004
Duty Manager
Ringwood R.S.L
12.1999 - 12.2000
Supervisor
Noble Park R.S.L
04.1998 - 12.1998
Ferntree Gully Bowling Club
01.1995 - 01.1997
Diploma of Hospitality Management -
Peninsula T.A.F.E
Advanced Certificate In Hospitality Operations -
Peninsula T.A.F.E
Successfully completed year 12 -
Nazareth College