Daniel McClure

• Increased sales by building strong customer relationships and providing excellent service.
• Boosted store revenue through upselling and cross-selling techniques.
• Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Collaborated with team members to achieve a cohesive and efficient store environment.
• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Processed transactions accurately while maintaining a high level of customer service.
• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers with prompt and polite support in-person and via telephone.
• Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
• Established rapport with customers using active listening and interpersonal skills.

As a support worker i

• Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
• Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
• Established trusting relationships with clients and their families through empathetic communication and active listening.

Drive Semi Trailer from Beresfield to Sydney daily, to load freight to return to depot to assist in the lading of trucks.

• Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
• Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
• Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.

• Enhanced customer satisfaction by ensuring timely and accurate deliveries of goods.
• Performed daily vehicle inspections for maintaining safety, minimizing breakdowns, and preventing costly repairs.
• Reduced fuel consumption with efficient driving techniques and proper vehicle maintenance.
• Improved delivery efficiency by planning optimal routes and adhering to strict schedules.
• Collaborated closely with dispatchers for optimizing delivery assignments and addressing potential issues promptly.

• Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
• Enhanced operational efficiency by performing routine maintenance checks on the truck and equipment.
• Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
• Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
• Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
• Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.