Summary
Overview
Work History
Education
Skills
Affiliations
Qualifications
Timeline
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Daniel Medic

Canberra ,ACT

Summary

Extremely motivated, enthusiastic, and hard working employee who strives to uphold and strengthen the foundations of a business or company. Wholeheartedly passionate about learning and enhancing any basic skills and knowledge. Always interested in learning from others as well as sharing knowledge to assist any colleagues, customers or guests. Exceedingly charismatic and exceptional interpersonal skills that allow for strong and positive relationships to form within and outside the workplace.

Overview

4
4
years of professional experience

Work History

IT Technician

Australian Institution of S[[prt
Canberra, ACT
01.2024 - Current
  • Delivered first and second-level technician support for hardware, software, and network issues, minimizing downtime.
  • Led the management of IT asset inventory, ensuring precision and responsibility for equipment.
  • Played a proactive role in key IT projects, such as system upgrades and deployments, boosting systems efficiency and user satisfaction.
  • Adhered to IT policies and procedures, advocating for best practices and security across organization.
  • Earned commendations for adeptly handling a high volume of support tickets and steering a significant software upgrade project to a timely and budget-compliant conclusion, highlighting strong organizational and problem-solving abilities.

Pool Operator

Australian Institute of Sport
Canberra, ACT
02.2024 - Current
  • Inspected facilities regularly to identify any potential hazards or risks.
  • Prepared weekly reports regarding pool maintenance activities for management review.
  • Trained new staff members on proper safety procedures while operating the pool facility.
  • Provide customer service by answering questions about the facility's services and programs.
  • Assisted lifeguards in their duties when needed, including monitoring patron activity in the pool.
  • Responded promptly to emergency situations; administered first aid if necessary until medical personnel arrived.

Swim Instructor

CISAC
Canberra, ACT
07.2022 - 07.2023
  • Organized lesson plans according to the individual needs of students.
  • Instructed participants on water safety rules and regulations.
  • Maintained a clean, safe environment by monitoring the pool deck area before and after lessons.
  • Encouraged swimmers to progress through drills while providing positive feedback on their performance.
  • Encouraged students to build confidence in and out of water by making swimming fun.
  • Explained safety rules and procedures regarding activities to patrons and guests to inform and educate.

Coach

Motivate Football Academy
Canberra, ACT
07.2020 - 07.2022
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Mentored team members in order to build confidence and foster a supportive environment.
  • Analyzed performance data to identify areas of improvement for individuals or teams.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.

Education

Some College (No Degree) - Year 12

Saint Francis Xavier Collage
20 Barnard Cct, Florey ACT 2615, Australia
11-2023

Skills

  • Charasmatic
  • Customer service
  • Problem solving
  • Customer Relations
  • Learning
  • Excellent Communication

Affiliations

  • First Grade player at Canberra Croatia Football Club
  • Player in the National Premier League (NPL) Futsal Competition
  • Selected in the under 17's national futsal team

Qualifications

  • Pool Lifeguard Skillset - Royal Life Saving NSW 2023
  • Teacher of Swimming and Water Safety - Royal Life Saving NSW 2022
  • Working with Vulnerable People Accreditation - 2022
  • Responsible Service of Alcohol (RSA) -2021
  • Certificate of Mastery in Network Security - 2020
  • Certification in the Fundamentals of Digital Marketing - 2020

Timeline

Pool Operator

Australian Institute of Sport
02.2024 - Current

IT Technician

Australian Institution of S[[prt
01.2024 - Current

Swim Instructor

CISAC
07.2022 - 07.2023

Coach

Motivate Football Academy
07.2020 - 07.2022

Some College (No Degree) - Year 12

Saint Francis Xavier Collage

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Daniel Medic