Results-driven owner/operator with a proven track record in operations management, finance management, and business planning. Skilled in negotiation and risk management, fostering strong customer relationships and enhancing service satisfaction.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Owner/Operator
Courier
Koah, QLD
10.2021 - Current
Managed daily operations, ensuring timely delivery of packages to clients.
Coordinated logistics and routing for efficient transportation solutions.
Trained new staff on operational procedures and safety protocols.
Ensured compliance with industry regulations and company policies in all operations.
Developed customer relationships, enhancing service satisfaction and retention.
Delivery Driver, Warehouse Worker
Far North Wholesalers/Campbells Cash & Carrier Cairns
Cairns, QLD
05.2005 - 10.2021
Delivered products efficiently to retail and commercial clients across designated routes.
Maintained accurate delivery logs and ensured compliance with safety regulations.
Loaded and unloaded delivery vehicles, optimizing space for secure transport.
Communicated effectively with customers to confirm delivery schedules and address inquiries.
Trained new drivers on operational procedures and safety protocols.
Implemented process improvements that enhanced route efficiency and reduced delays.
Monitored vehicle maintenance needs, coordinating repairs to ensure reliability.
Collaborated with warehouse staff to streamline loading processes and inventory management.
Delivered packages to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Loaded truck and properly secured items to prevent damage for deliveries.
Warehouse Worker
Scientific Management Associates (SMA)
Cairns, QLD
05.2003 - 05.2005
Operated forklifts and pallet jacks to transport materials efficiently within warehouse environment.
Conducted inventory checks, ensuring accurate stock levels and proper organization of products.
Collaborated with team members to streamline workflow processes and improve overall operational efficiency.
Loaded, unloaded, and moved material to and from storage and production areas.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
Education
High School Diploma -
Gordonvale Sate High School
Gordonvale, QLD
12-1997
Skills
Operations management
Documentation and reporting
Hiring
Negotiation
Finance management
Business planning
Business operations management
Risk management
Certification
Certificate 3 in Transport & Distribution Training - Complete 2007
Forklift License - 2005
Medium Rigid Truck License - 2007
Heavy Combination License - 2018
Timeline
Owner/Operator
Courier
10.2021 - Current
Delivery Driver, Warehouse Worker
Far North Wholesalers/Campbells Cash & Carrier Cairns