Summary
Overview
Work History
Skills
My mission
Accomplishments
References
Timeline
Generic

Daniel Moore

Townsville,Australia

Summary

Seasoned operations and fitness industry leader with a proven track record of managing multi-site teams, driving performance, and achieving operational excellence. I bring deep expertise in developing strong team cultures, maximizing business outcomes, and spearheading strategic partnerships to enhance organizational growth. Highly skilled in aligning teams across national networks, I’ve contributed to the success of high-growth businesses through KPI-driven decision-making, data-informed planning, and stakeholder engagement. I am passionate about creating environments that prioritize both business goals and community well-being, consistently delivering results through strong leadership and authentic connection.

Overview

7
7
years of professional experience

Work History

Area Manager

Planet Fitness
Far North QLD, QLD
08.2024 - Current
  • Lead multiple club operations across North Queensland, managing 35+ employees and supporting over 17,000 members.
  • Drive all core business areas including member acquisition/retention, labour planning, retail profitability, and financial reporting.
  • Establish strategic business partnerships to elevate regional presence and community impact.
  • Reduced staff turnover by 8% through consistent leadership and team culture initiatives.
  • Improved EFT billing success rate by 1% and cut non-billing memberships by 66%.
  • Delivered 12% membership growth, contributing to $1M+ annual revenue increase.
  • Awarded 'Shaping the Future' at Planet Fitness Annual Awards 2024.
  • Nominated for 'Team of the Year' in 2024 for outstanding leadership outcomes.

General Manager

Planet Fitness
Tuggerah, NSW
11.2022 - 08.2024
  • Led a team of 10 to meet club targets while promoting a positive and inclusive fitness experience.
  • Oversaw club functions including staffing, operations, budgeting, and retail margin growth.
  • Improved EFT success rate by 5% and increased PE@PF program attendance by 40%.
  • Introduced operational enhancements to streamline workflows and improve service delivery.
  • Awarded as 'Most on the Move' at Planet Fitness Annual Conference 2023.

Assistant General Manager

Planet Fitness
Tuggerah
07.2022 - 11.2022
  • Supported daily operations, staff onboarding, and training initiatives.
  • Ensured program delivery for PE@PF and maintained strong community engagement.
  • Managed rosters and assisted in overall service delivery and member satisfaction.
  • Identified opportunities for cost savings and operational efficiency improvements.

Team Lead

Planet Fitness
Gosford, NSW
01.2021 - 07.2022
  • Delivered frontline service excellence while leading and training junior staff.
  • Supported membership growth through lead follow-ups and engagement.
  • Maintained high standards in club cleanliness and safety.
  • Identified opportunities for process improvements, implementing changes when required.

Membership Services Representative

Planet Fitness
Gosford
01.2020 - 01.2021
  • Provided frontline customer service in sales and assisted with lead generation.
  • Awarded for most customer sales and revenue to achieve monthly KPI.
  • Maintained equipment and contributed to a welcoming environment.

Site Supervisor

BGH Construction Pty Ltd.
, NSW
01.2018 - 12.2020
  • Supervised on-site residential and commercial construction projects.
  • Delegated tasks and coordinated skilled labor to meet project timelines.
  • Applied hands-on trade skills while ensuring safety and quality compliance.
  • Prepared detailed cost estimates for materials needed for various projects.
  • Communicated regularly with clients regarding progress updates on projects.

Skills

  • Multi-site Operational Leadership
  • Strategic Business Development
  • Team Building & Culture Development
  • Stakeholder & Community Engagement
  • Budget Oversight & Cost Management
  • National Collaboration & Change Leadership
  • Fitness Program Integration (PE@PF)
  • Performance Tracking & KPI Alignment
  • Staff Development & Talent Retention

My mission

I am dedicated to a lifelong pursuit of personal and professional excellence. My purpose as a leader is to set the tone through integrity, consistency, and elevated standards. By fostering an environment of accountability and empowerment, I’ve earned the trust of my teams and peers, allowing me to develop strong, unified cultures rooted in purpose

In operational leadership, my strengths lie in cultivating high-performing teams, driving strategic outcomes, and ensuring alignment with core business metrics I lead through collaboration, vision, and a commitment to growth at every level.

Accomplishments

  • 12% growth in membership leading to $1M+ revenue uplift
  • Reduced staff turnover by 8% across multi-site teams
  • Cut non-billing memberships by 66%
  • Boosted fitness program attendance (PE@PF) by 40%
  • Planet Fitness Award Winner: 'Shaping the Future' (2024)
  • Recognized as 'Most on the Move' at Annual PF Conference (2023)
  • Nominated for 'Team of the Year' at Annual PF awards (2024)
  • Rapid internal growth within Planet Fitness
  • Interstate relocation for career growth and leadership opportunities

References

References available upon request.

Timeline

Area Manager

Planet Fitness
08.2024 - Current

General Manager

Planet Fitness
11.2022 - 08.2024

Assistant General Manager

Planet Fitness
07.2022 - 11.2022

Team Lead

Planet Fitness
01.2021 - 07.2022

Membership Services Representative

Planet Fitness
01.2020 - 01.2021

Site Supervisor

BGH Construction Pty Ltd.
01.2018 - 12.2020
Daniel Moore