Daniel Morgan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance whilst delivering & defining LEAD behaviours everyday.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Store Support Manager
Coles Supermarkets
2022.10 - Current
- Coached employees through day-to-day work and complex problems.
- Managed, trained and motivated Department Managers and their Teams to continuously improve knowledge and abilities in their Departments.
- Demonstrated exceptional knowledge of process optimization in relation to profit and loss.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
Caretaking Store Manager
Coles Supermarkets
2022.06 - 2022.10
- Lead 160+ Team Members
- Improved Store overall Availability & Satisfaction
- Achieved Waste Diversion of 88%
- Achieved Zero TRI's
- Recruitment & Department Manager Succession Planning
Store Support Manager
Coles Supermarkets
2021.04 - 2022.06
- Senior Lead in Safety, Compliance & Team Operations
Online Manager
Coles Supermarkets
2020.09 - 2021.04
- Managed Daily Operations in fulfilling and distributing of Customer/Business Orders
Fresh Trade Manager
Coles Supermarkets
2019.10 - 2020.09
- Specialist in Fresh Quality & Availability
Regional Bakery Specialist
Coles Supermarkets
2019.08 - 2019.10
- Supported & Collaborated with Bakeries across our Sydney Network
Bakery Manager
Coles Supermarkets
2017.06 - 2019.10
- Lead Daily Operations of a Bakery Department
Duty Manager
IGA Supermarkets
2012.11 - 2017.05
- Lead PM Operations of a Retail Supermarket
Lead Retail Sales Consultant
Pack & Send Australia
2016.01 - 2017.02
- Fulfilment/Distribution
- Client & Account Management
Baker
Bakers Delight
2012.04 - 2015.04
- Day to Day operations of a Bakery.
- Retail Baking, Certificates I, II & III.
Retail Sales Assistant
IGA Supermarkets
2010.11 - 2012.11
- Fulfilment & Customer Service
Education
Retail Baking - Retail Baking
TAFE Sydney
Sydney, NSW-
Christian Brothers High School
Lewisham, NSWSkills
- Articulate Communication
- Team Leadership
- Inventory Management
- Performance Monitoring and Evaluation
- Professional Relationships
- Compliance Requirements
- Time Management
- Leadership Development
- Loss Prevention Procedures
Accomplishments
- Achieved 92.0% Overall Tell Coles vs Last 12 Months - Chullora, 1/22
- Regional Good Things Award, 2H FY22
- Achieved a LOW Risk Business Assurance Audit - Chullora, 12/21
- Secondment as Caretaking Store Manager - Chullora 10/22
- Market 2 Department Manager of the Quarter - 3H FY22
- Achieved ZERO Recordable Injuries for FY22, Chullora
- Completed Retail Leaders 3 - 11/22
- Achieved a LOW Risk Business Assurance Audit - Roselands, 12/22
Affiliations
Jaclyn Sanderson
Regional Manager
2018-2023
Ali Abou Ali
Store Manger
2019-2022
Certification
Food Safety Supervisor - Food Authority NSW
- SITXFSA001
- SITXFSA002
First Aid - St John's Ambulance
- HLTAID009
- HLTAID010
- HLTAAID011
Timeline
Store Support Manager
Coles Supermarkets
2022.10 - Current
Caretaking Store Manager
Coles Supermarkets
2022.06 - 2022.10
Store Support Manager
Coles Supermarkets
2021.04 - 2022.06
Online Manager
Coles Supermarkets
2020.09 - 2021.04
Fresh Trade Manager
Coles Supermarkets
2019.10 - 2020.09
Regional Bakery Specialist
Coles Supermarkets
2019.08 - 2019.10
Bakery Manager
Coles Supermarkets
2017.06 - 2019.10
Lead Retail Sales Consultant
Pack & Send Australia
2016.01 - 2017.02
Duty Manager
IGA Supermarkets
2012.11 - 2017.05
Baker
Bakers Delight
2012.04 - 2015.04
Retail Sales Assistant
IGA Supermarkets
2010.11 - 2012.11
Retail Baking - Retail Baking
TAFE Sydney
-
Christian Brothers High School