Driven Warehouse Manager with a proven track record at Ethereal Hair And Beauty Supplies, enhancing operational efficiency and customer satisfaction. Expert in inventory management and staff supervision, I excel in optimizing warehouse logistics and fostering team leadership. Achieved significant improvements in order fulfillment accuracy and safety standards.
Overview
10
10
years of professional experience
Work History
Warehouse Manager
Ethereal Hair And Beauty Supplies
Manly Vale, NSW
02.2022 - Current
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Warehouse Manager
Hair Health And Beauty Professional
Chatswood East
07.2019 - 07.2022
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
Boosted customer satisfaction through timely order fulfillment and accurate inventory tracking.
Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
Fostered a positive workplace culture that motivated employees to perform their best while maintaining high morale.
Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
Managed relationships with external partners such as suppliers, ensuring timely deliveries while minimizing disruptions in supply chain operations.
Developed safety programs to protect workers and reduce injuries.
Optimized transportation logistics, securing reliable carriers at competitive rates for efficient delivery times.
Managed budget effectively by negotiating vendor contracts and optimizing resource allocation.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Coordinated driver dispatch to accomplish daily delivery requirements.
Developed and maintained knowledgeable and productive team of employees.
Branch Manager
Pace Athletic
Mosman, NSW
03.2018 - 06.2019
Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
Maintained friendly and professional customer interactions.
Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Assessed employee performance and developed improvement plans.
Met deadlines by proactively managing individual and team tasks and streamlining processes.
Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
Enhanced staff competency with regular training sessions, boosting productivity levels across the branch operations.
Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
Owner
Daniel Mott Salon
Mosman, NSW
06.2014 - 05.2019
Managed day-to-day business operations.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Completed all aspects of hairdressing including but not limited to hair cutting, color work and all chemical treatments.