Professional in client relationship management with track record of enhancing customer satisfaction. Skilled in strategic planning and execution, resulting in improved customer engagement and loyalty. Reliable team collaborator, known for adapting to dynamic environments and achieving consistent results.
- Engaged 300+ Web3 teams to drive platform growth and adoption
- Grew an organic and loyal community from 200 members to over 50,000 members across Discord and Telegram
- Spearheaded all communication and PR around Gelato’s Token Generation Event
- Onboarding Brand Ambassadors and Clients to work directly with Gelato’s Ambassador and Developer programs.
- Managed finances, inventory and marketing strategy
- Created promotional campaigns and structured regular advertisements
- Focused on maintaining a clean and safe working environment
- Addressed a variety of different clients needs and implemented feedback through regular check ins