Daniel Nielsen
QLD
Summary
I am a dedicated and hardworking individual with current experience as a Coles service worker. I have developed strong skills in customer service, operating cleaning machines and using chemicals effectively. I am adept at following directives and upholding work standards, whether working alone or as part of a team. My attention to detail and persistence in completing tasks makes me a valuable asset in any cleaning position and heavy customer interaction environment.
Overview
8
8
years of professional experience
Work History
Coles service worker
Coles Group
02.2024 - Current
- Currently working as a Coles service worker under Coles Group
- My main duties consist of opening the store and performing daily cleaning tasks, which involve mopping the store aisles, cleaning under the shelves, glass cleaning, cleaning of public and staff toilets and disinfecting of public surfaces.
- Operate and perform basic maintenance on T5 and Karcher model floor scrubbers
- Other duties include physically collecting and transporting store trolleys from collection bays to the in-store trolley bay
Front of House Crew Member
Hungry Jacks
10.2022 - 05.2024
- Operated front counter terminal in the taking of customer orders, as well as operation of various fast-food machines from ice cream dispensers, deep fryers, coffee machines and soda dispensers, as well as routine inspection of machines for faults or required replenishment of stock
- Other duties included cleaning of equipment, dining area and restrooms
- Further training and experience with interacting and de-escalation of aggressive customers
Diesel Fitter Trade Assistant
Australian Fire Pump Service
03.2017 - 09.2020
- Assisted in the daily demands of running the family business through the preparation of tools and equipment
- I also scheduled future worksite appointments and conveyed importance updates and information to higher ups
- I further maintained standby onsite logistical assistance to Diesel fitter during duration of diesel fitting
Education
Bachelor of Arts - Political Science, Philosophy
University of Queensland
02-2026
Skills
- Customer Service
- Cleaning and operation of cleaning machines
- Use of chemicals
- Following directives
- Upholding work standards
- Working alone
- Working in a team
- Attention to detail
- Present Work Persistence
- Physical endurance with an average 15 to 25 000 steps per day at current employment
Timeline
Coles service worker
Coles Group
02.2024 - Current
Front of House Crew Member
Hungry Jacks
10.2022 - 05.2024
Diesel Fitter Trade Assistant
Australian Fire Pump Service
03.2017 - 09.2020
Bachelor of Arts - Political Science, Philosophy
University of Queensland
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