Daniel Parke
Waurn Ponds
Summary
Dynamic manager with proven expertise at Woolworths Supermarket, excelling in team leadership and customer service. Enhanced workflow efficiency through process improvements and cross-training, while fostering strong relationships and maintaining high satisfaction levels. Adaptable and skilled in schedule management, ensuring operational excellence and employee engagement in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Manager - Repleshment
Woolworths Supermarket
07.2010 - 09.2025
- Supported daily operations by coordinating team schedules and resource allocation.
- Assisted in implementing process improvements to enhance workflow efficiency.
- Learned safety protocols and operational procedures to ensure compliance and minimize risks.
- Engaged with team members to promote a collaborative work environment and foster communication.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Aged Care Worker
Highton Gardens Community Care
06.2011 - 05.2014
- Provided compassionate personal care and support to residents, enhancing their daily living experiences.
- Developed and implemented individualized care plans, promoting resident dignity and independence.
- Monitored physical and emotional health of residents, reporting changes to healthcare teams promptly.
- Assisted residents with daily living tasks, promoting independence and dignity.
Night Fill - Refreshment Staff
Woolworths Supermarket
07.2005 - 06.2010
- Assisted customers with product inquiries and checkout processes.
- Handled inventory management, including receiving and shelving products.
- Implemented safety protocols to enhance workplace efficiency and security.
- Adapted quickly to changing priorities in a fast-paced retail environment.
- Collaborated with team members to ensure efficient stock replenishment.
Education
Certificate III - Aged Care & Community Care
RTO - Focus On Training
Geelong, VICFirst Aid And CPR Training -
Eclipse Education
Geelong, VIC09-2025
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Relationship building
- Adaptability and flexibility
- Interpersonal relations
- Schedule management
Personal Reference
Darren Smith
Co-worker of 15 years
52294448
Timeline
Aged Care Worker
Highton Gardens Community Care
06.2011 - 05.2014
Manager - Repleshment
Woolworths Supermarket
07.2010 - 09.2025
Night Fill - Refreshment Staff
Woolworths Supermarket
07.2005 - 06.2010
Certificate III - Aged Care & Community Care
RTO - Focus On Training
First Aid And CPR Training -
Eclipse Education
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