Daniel Peteru
Potts Point,NSW
Summary
New Zealand Born ,moved to Sydney 1980, have travelled extensively , but have remained an Australian resident through out , have been in hospitality for near 45 yrs and still very much love the industry which has helped in educating myself in so many different areas , now looking for new challenges ,
Overview
21
21
years of professional experience
Work History
Senior Waiter
ChinaDoll Restaurant
10.2004 - Current
- Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
- Greeted new customers, discussed specials, and took drink orders.
- Inspected dishes and utensils for cleanliness.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised server staff and simultaneously served personal section of tables.
Section Waiter
Pier Restaurants
07.2002 - 09.2004
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Trained new servers on restaurant policies and procedures.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Increased sales significantly by upselling higher-end products to customers.
Skills
- Billing and Payment Processing
- Daily Specials Memorization
- Menu Knowledge
- Phone Inquiries
- Table Monitoring and Turnover
- Dietary Restrictions
- Check Payment Processing
- Maintaining Clean Work Areas
- Plates Presentation
Timeline
Senior Waiter
ChinaDoll Restaurant
10.2004 - Current
Section Waiter
Pier Restaurants
07.2002 - 09.2004
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