Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Daniel Petracca

Ferntree Gully

Summary

Dynamic Facilities Officer with Knox City Council, skilled in building maintenance and asset management. Proven track record in budgeting and financial management, successfully overseeing operations and enhancing service quality. Adept at staff recruitment and training, fostering a collaborative environment to achieve performance excellence. Committed to proactive problem-solving and effective vendor management.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Facilities Officer

Knox City Council
04.2021 - 08.2025
  • Responded to building emergencies and managed repairs.
  • Conducted regular inspections of physical assets, identifying areas for repair or replacement before issues escalated into costly problems.
  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Managed vendor relationships for cost-effective services, ensuring quality and timely completion of projects.

Team Leader Indoor Leisure Centres

Knox City Council
08.2009 - 12.2020
  • As the licensee of Council’s Indoor Leisure Centres, oversee the operation of the children’s services at Rowville Community Centre and Knox Regional Netball Centre in accordance with the Children’s Services Act and Regulations.
  • Preparation of the annual budget and fees and charges schedule for Council’s Indoor Leisure Centres incorporating the day-to-day administration and monitoring of the annual budget.
  • Development of a license agreement between Knox City Council and Rowville & District Neighbourhood House for the occupancy of an area within Rowville Community Centre.
  • Manage and support 23 staff across Council’s Indoor Leisure Centres to ensure that they are meeting performance standards incorporating Council’s values and behaviours.
  • Recruitment and induction of all staff across the Rowville Community Centre, Knox Regional Netball Centre, and the Carrington Park Leisure Centre.
  • Update Council’s Indoor Leisure Centres Emergency Management Procedures and coordinate staff training to ensure they understand their responsibilities in terms of Occupational Health & Safety.
  • Oversee the appointment and supervision of Council’s cleaning contractor for the Indoor Leisure Centres.

Leisure Services Officer

Knox City Council
01.2008 - 08.2009
  • Oversee seasonal and annual tenancy, lease and other occupancy agreements with sporting clubs, community groups, leisure organisations and commercial agencies for use and management of Council’s sporting reserve facilities.
  • Provide support to sporting clubs and community groups within the municipality, providing the primary point for enquiries and delivery of customer service.
  • Establish, administer and support Council’s Recreation and Leisure Liaison Group (an advisory committee of Council).
  • Plan and deliver a number of small events at sporting reserves incorporating facility development openings.
  • Development of a coordinated approach to information distribution with the production of web-based material for sporting clubs and recreation groups incorporating sports field updates, seasonal paperwork and grant information.

Duty Officer – Indoor Leisure Centres

Knox City Council
07.2006 - 12.2007
  • Oversee the induction and training of Rowville Community Centre casual staff.
  • Conduct quarterly Occupational Health & Safety inspections / reports of Rowville Community Centre to ensure facilities comply with regulations.
  • Ability to effectively liaise and communicate with Rowville Community Centre stakeholders to ensure they are meeting their obligations to Council.

Medallion Club Customer Service Attendant

Telstra Dome
02.2005 - 08.2007
  • Administer the induction and training of Medallion Club casual staff.
  • Provide assistance and advice to patrons regarding venue and event information to enhance the patron’s experience.
  • Resolved customer complaints effectively, ensuring a positive experience and maintaining loyalty.
  • Provided support during peak hours, contributing to smooth operations and minimal wait times for customers.

Human Resources Assistant

Melbourne & Olympic Parks
02.2004 - 12.2004
  • Plan and implement training / information sessions for Australian Open casual staff.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organised.
  • Filed paperwork, sorted, and delivered mail and maintained office organisation.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Answered and redirected incoming phone calls for office.

Education

Bachelor of Arts - Sports Administration

Victoria University
Melbourne, VIC
11-2006

Bachelor's of Business - Event Management

Victoria University
Melbourne, VIC
11-2006

Skills

  • Building maintenance
  • Budgeting and financial management
  • Building inspections
  • Asset management
  • Staff management and recruitment
  • Appointment and supervision of contractors
  • Annual budget and fees and charges preparation

Accomplishments

  • Winner of Knox City Council’s 2009 Best New Talent Award
  • Knox City Council Emergency Relief Centre Manager - 2010 to 2020

Certification

  • Silica & Asbestos Awareness Training - 2025

Timeline

Facilities Officer

Knox City Council
04.2021 - 08.2025

Team Leader Indoor Leisure Centres

Knox City Council
08.2009 - 12.2020

Leisure Services Officer

Knox City Council
01.2008 - 08.2009

Duty Officer – Indoor Leisure Centres

Knox City Council
07.2006 - 12.2007

Medallion Club Customer Service Attendant

Telstra Dome
02.2005 - 08.2007

Human Resources Assistant

Melbourne & Olympic Parks
02.2004 - 12.2004

Bachelor of Arts - Sports Administration

Victoria University

Bachelor's of Business - Event Management

Victoria University

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Daniel Petracca