Summary
Overview
Work History
Education
Skills
Accomplishments
Character References
Timeline
Generic

DANIEL POLLOCK

Flemington

Summary

Seeking Casual/Part Time Employment


Energetic worker offering outstanding telephone etiquette, radio communications and face to face interpersonal skills. Well-trained individual with past experience working with all aspects of people, ethnicity and cultures including children and elderly people.


Punctual and dedicated to service. Ability to communicate effectively with genuine passion and co-operate with people from different backgrounds. Proven ability to work within a team environment, whilst also excelling when given job autonomy.


High level of motivation and resilience to complete any set tasks. High level of intelligence, organisation and common sense. Ability to work under pressure, conform to timelines and maintain professional standards.

Overview

6
6
years of professional experience
3
3
years of post-secondary education

Work History

Guest Assistance Specialist

Virgin Australia
08.2022 - 02.2024
  • Maintain professional standard when handling sensitive enquires with tact & discretion
  • Provide exceptional customer service and physical assistance for access guests (disability).
  • Coordinate a team of 5-8, managing the day of operations with co-workers through effective interpersonal skills.


Warehouse Assistant

Rationale Group
07.2021 - 07.2022
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Trained new employees on warehouse protocols and answered task-related inquiries to help with job role adjustment.

Warehouse Team Member

Bunnings Warehouse
12.2018 - 02.2022
  • Providing primary first hand customer support to internal and external customers.
  • Operation of pallet jacks and material moving equipment to receive and transport items from various warehouse locations.

Charity Worker

Saint Mary's House Of Welcome
06.2019 - 07.2021
  • Serving and preparing food for the homeless and disadvantaged population of Melbourne

Volunteer

Doutta Gala Aged Care Services
07.2018 - 10.2018
  • Interacting with residents including facilitating activities, chatting and served food.

Assistant Teacher

Sacred Heart Primary School Fitzroy
01.2018 - 06.2018
  • Assisted teachers with classroom management and document coordination to maintain positive learning environment.

Education

Bachelor of Science - Construction Management (with Honours)

Royal Melbourne Institute of Technology
CBD, Melbourne
01.2021 - Current

Certificate of Higher Education (Year 12) -

St Kevins College
Toorak, VIC
01.2007 - 2020.12

Skills

    Exceptional Interpersonal Skills

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Accomplishments

    · Board Member of School ‘Saint Vincent De Paul Society' Group

    · Player of St Kevin's 1st Squash Team

    · Player of St Kevin's 1st Hockey Team

    · Player of RMIT VL2 Hockey Team

    · St Kevin's College Study Award (5x)

    · School Leadership Recognition Award (3x).

Character References

Character References:


Gabrielle Noonan

Principal Lawyer

Noonan Legal Pty Ltd

Tel: 0438023032

Gabrielle@noonanlegal.com.au


Amy McLelland 

Australia Border Force Officer- APS2

Tel: 0402186685

Amy.Mclelland@abf.gov.au


Employers:


Cameron Kublay

Virgin Australia Guest Assistance Manager

Tel:0431743545


Matthew Bell

Rationale Warehouse Manger

Tel: 0402374542


Fred Farrugia

Warehouse G4 Manager

Bunnings Warehouse West Footscray

Tel: 0407057308



Timeline

Guest Assistance Specialist

Virgin Australia
08.2022 - 02.2024

Warehouse Assistant

Rationale Group
07.2021 - 07.2022

Bachelor of Science - Construction Management (with Honours)

Royal Melbourne Institute of Technology
01.2021 - Current

Charity Worker

Saint Mary's House Of Welcome
06.2019 - 07.2021

Warehouse Team Member

Bunnings Warehouse
12.2018 - 02.2022

Volunteer

Doutta Gala Aged Care Services
07.2018 - 10.2018

Assistant Teacher

Sacred Heart Primary School Fitzroy
01.2018 - 06.2018

Certificate of Higher Education (Year 12) -

St Kevins College
01.2007 - 2020.12
DANIEL POLLOCK