Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Rolls

Sydney

Summary

I am a skilled, eager and hardworking team player with a strong passion for multicultural inclusivity. Dependable worker well equipped for fast paced and changing daily needs. I offer expertise in team work and team building and am able to quickly adapt to any environment I am met with. Organized task manager bringing in strengths in handling work independently and solving routine problems without oversight.

Overview

11
11
years of professional experience

Work History

Sales Agent

Jim Aitken + Partners
08.2024 - Current
  • Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
  • Leveraged CRM software to efficiently track leads, manage contacts, and monitor progress toward goals.
  • Delivered engaging sales presentations tailored specifically towards individual client needs, demonstrating a deep understanding of their business and industry.
  • Enhanced product knowledge through continuous training and professional development opportunities.
  • Built relationships with customers and community to promote long term business growth.

Sales Agent

Ray White Real Estate
04.2024 - 08.2024
  • Developed strong relationships with clients through excellent customer service and regular followups.
  • Assisted call-in customers with questions and orders.
  • Explained features and advantages of [Type] products or services to promote sales.
  • Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
  • Negotiated contracts with prospective clients, helping to secure long-term business partnerships.

Warehouse Assistant

ACTION WORKFORCE
08.2017 - 04.2024
  • Company Overview: Action Workforce is a recruitment agency
  • All of my Warehousing jobs have been through Action Workforce
  • I am currently studying for my Cert III in Warehousing through Action Workforce

Warehouse Assistant

DHL SEPHORA
07.2019 - 08.2019
  • Handling heavy objects and dangerous goods.
  • Reaching specific quotas.
  • Use of RF and MHE equipment
  • Coordinated and distributed back orders to meet customer needs.
  • Inspected items to identify problems and worked with supervisors or vendors to correct issues.
  • Verified proper packaging and labeling for each shipment to promote accuracy and safety of merchandise in transit.
  • Picked orders by selecting items from warehouse inventory, following to-pick list from WMS.

Warehouse Assistant

TARGET DISTRIBUTION CENTER
09.2017 - 12.2018
  • Staged completed pallets at assigned dock doors for shipment or load on to trailers.
  • Arranged picked items on pallet with strong consideration to safety and stability.
  • Compared order merchandise to pick lists to detect errors.
  • Observed all company policies and regulatory guidelines for safety, quality, and sanitation.
  • Disposed of debris and recyclable materials in proper containers to reduce hazards.
  • Inspected items to identify problems and worked with supervisors or vendors to correct issues.
  • Operated equipment such as ride on pallet jacks to move and organize stock.

Sales Assistant

BAKERS DELIGHT
02.2014 - 09.2017
  • Assisted customers and supported coworkers.
  • Maintained knowledge of current promotions and offers.
  • Explained basic product features and promotions to customers.
  • Upheld company-specific standards for merchandise presentation of best apparel and equipment brands in sporting goods.
  • Handled cash and credit transactions expertly, giving correct change and processing orders.
  • Adhered to all safe food handling guidelines.
  • Helped maintain clean, orderly work environment.
  • Utilized POS systems effectively to process customer orders and transactions.
  • Engaged customers and built connections to drive long-term sales.
  • Resolved customer issues quickly to recapture the customer's loyalty and maintain the sale.

Education

Cert II - Warehousing Operations

Flexible Training Solutions
Sydney, NSW

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Kingswood College
Sydney, NSW

Skills

  • Verbal communication
  • Contraindications and interactions
  • Safety protocols
  • Shipping and receiving
  • Inventory management
  • Data Entry
  • Inspect materials
  • Task prioritization
  • Transaction processing
  • Teamwork and leadership
  • Cash handling
  • Conflict resolution
  • Merchandising
  • Client relations
  • Customer assistance
  • Sales training
  • Technical support
  • Resilience under pressure
  • Persuasion techniques

Timeline

Sales Agent

Jim Aitken + Partners
08.2024 - Current

Sales Agent

Ray White Real Estate
04.2024 - 08.2024

Warehouse Assistant

DHL SEPHORA
07.2019 - 08.2019

Warehouse Assistant

TARGET DISTRIBUTION CENTER
09.2017 - 12.2018

Warehouse Assistant

ACTION WORKFORCE
08.2017 - 04.2024

Sales Assistant

BAKERS DELIGHT
02.2014 - 09.2017

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Kingswood College

Cert II - Warehousing Operations

Flexible Training Solutions

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Daniel Rolls