Daniel Schlosser
Horsham,VIC
Summary
Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Heavy Duty Diesel Service Technician
TractionAG
06.2018 - Current
- Worked on wide range of American and European farm machinery.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilisation of equipment features.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Pre-delivered new equipment and explained operation and routine maintenance protocols to customers.
- Trained junior technicians in proper techniques and safety protocols.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Customer Service
Target
05.2014 - 02.2018
- Developed a deep understanding of customer service principles and customer service best practices.
Education
Certificate III - Agricultural Mechanical Technology
SuniTAFE
Swan Hill, VIC12.2022
VCE -
St Brigids
Horsham10.2017
Skills
- Installation and Repair
- Attention to Detail
- Preventive Maintenance
- Flexible and Adaptable
- Service Reports
- Software configuration and updating
- Diagnostics and troubleshooting, Hydraulic/Electrical
- Autonomy and GPS systems in agriculture
Certification
Full drivers licence
Forklift Licence
White card holder
Qualified Fendt 900 Series Service technician
Qualified Fendt 700 Series Service technician
Qualified Ideal Combine Service Technician
Timeline
Heavy Duty Diesel Service Technician
TractionAG
06.2018 - Current
Customer Service
Target
05.2014 - 02.2018
Certificate III - Agricultural Mechanical Technology
SuniTAFE
VCE -
St Brigids
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