Daniel Sleiman
Melbourne
Summary
Hardworking server who thrives under pressure and goes above and beyond to create an unforgettable customer experience. Customer orientated server with excellent communication skills. Focused worker, successful at multitasking and delivering prompt and friendly service to all customers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Hauling Supervisor / Team Leader
Cablenet Industries
03.2019 - Current
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Daily Responsibilities including Cable Hauling and Proving Conduit
- Demonstrated ability to always uphold OH&S
- Survey Designs
- Communicated with key stakeholders to determine the project requirements and objectives
- Team Organisation
- Job Scheduling
- Project Coordination with Scoping and Delivery
- Dealing with Customers – Vocus Communications, Optus, VicTrack and Xenith
- Liaise with Subcontractors
- Quality Control
- Cable Hauling
- Stock Take
Car Park Service Officer /Aviation Protection Officer
Melbourne Airport
11.2013 - 03.2019
- Further experience in security operations
- Performing random explosive checks
- Escorting passengers to a private room for frisk searches
- Exercising a high attention to detail when operating the x-ray machine
- Developed customer service skills through ensuring the conformability and safety of passengers by upholding respect, professionalism, and surveillance
- Performing EIA Services, which include the inspection of ASIC passes and the correct PPE for staff
- Dealing with customer enquiries, vehicle parking, patrolling and traffic duties
- Technical repair of pay station machines
- Achieved responsibility to operate and supervise two officers in the control room autonomously, including the application of problem-solving skills, time-management, and conflict resolution
Skills
- Quality Assurance
- Organisation
- Thrives in fast paced environments
- Team player
- Multitasking
- High Communication Skills
- Quick problem solving
- Committed team leader / Supervisor
- Motivation
- Design Development
Objective
To progress my career in Projects and enable me to use my strong organisational skills. My ability to work well within a team environment and achieve all set goals as proven. Having both Hauling Supervisor and Team Leader experience within well-known telecommunication and infrastructure organisations positions me well for further growth opportunities with synergies to the skillsets that I have developed and want to continue to develop.
Certification
- Certificate III Telecommunications
- Open Registration in a Cabling Licence
- Certificate I & II in Building and Construction
- Certificate II & III in Security Operations
- Certificate of Recognition from OCS Services
- S.W.A.T Customer Service course via ISS
Additional Information
Availability:
- Full Time
References:
- Available on Request
Timeline
Hauling Supervisor / Team Leader
Cablenet Industries
03.2019 - Current
Car Park Service Officer /Aviation Protection Officer
Melbourne Airport
11.2013 - 03.2019
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