Daniel Smith
Trot Park,SA
Summary
Accomplished Retail Manager with a proven track record at Woolworths Group, excelling in inventory control and leadership development. Mastered enhancing store operations and customer satisfaction, significantly improving engagement through strategic selling and effective team training. Skilled in operations management and staff leadership, adept at driving performance and achieving operational excellence.
Overview
3
3
years of professional experience
Work History
Retail Manager
Woolworths Group
11.2020 - 08.2023
- Managed inventory control, ensuring optimal stock levels for in-demand products and reducing excess merchandise.
- Oversaw store operations, including opening and closing procedures, cash management, and safety compliance.
- Enhanced store appearance by maintaining cleanliness standards and visually appealing displays that showcased products effectively.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Improved customer satisfaction through proactive engagement, attentive service, and efficient problem resolution.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Completed daily paperwork and computer entry of sales data as established by management.
Education
High School Diploma -
Henley High
Henley Beach 11-2021
Skills
- Customer service
- Cash management
- Store operations
- Inventory control
- Team Training
- Staff management
- Strategic selling
- Leadership development
- Marketing strategy
- Budget planning
- Operations management
Timeline
Retail Manager
Woolworths Group
11.2020 - 08.2023
High School Diploma -
Henley High
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