Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniel Smith

Sydney

Summary

Dynamic professional with a proven track record in events management and customer relations at Mark Moran Group. Co-founded Eatz Kitchen, delivering innovative culinary experiences at events. Skilled in strategic visioning and problem-solving, I excel in creating memorable experiences while optimizing resources for maximum impact.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Co-Founder

Eatz Kitchen
02.2024 - Current
  • created the pop up food stall aimed at sharing our food and drinks at music and art events.
  • produced menus for each event; nutritious and delicious food and drinks for the consumer based on world cuisine, seasonal food and the style of event
  • co managed operations of the business; purchasing mobile kitchen, ordering of produce, marketing and advertisement, logistics for city pop ups (cafe fredas; mothership) and regional nsw festivals (outsider festival)
  • liaise with event/festival promoters to ensure all goals were met
  • money handling, rosters, food and drink prep, cooking and selling of food and drinks


Events Manager

Mark Moran Group
07.2023 - Current
  • Managed budgets effectively, optimizing allocation of resources to maximize event impact.
  • Managed administrative logistics of events planning, event booking, and event promotions.
  • Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
  • Streamlined event operations for improved efficiency and cost-effectiveness through comprehensive logistical management.
  • Coordinated florists, photographers, and musicians for events.
  • Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
  • Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
  • Created memorable experiences for guests through immersive entertainment options at various events.

Leisure and Lifestyle Team Leader

Mark Moran Group
03.2017 - 06.2023
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
  • created activity programs for seniors with a range of different mental and physical disabilities which was implemented by my team
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.

Bartender

Mark Moran Group
08.2016 - 01.2017
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Created cocktail menus based on customer wants, trends, seasonal produce or for specific events

Bartender

Park Plaza Hotel
06.2015 - 05.2016
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Teaching Assistant

Simply Education
04.2015 - 10.2015
  • Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
  • Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
  • Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
  • Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.

Education

Bachelor of Arts - Special And Inclusive Education

Nottingham Trent University
Nottingham UK
11-2013

Skills

  • Business development
  • Strategic visioning
  • Customer relations
  • Operations management
  • Problem-solving
  • Clear communication
  • Decision-making
  • Team building

Certification

  • Food safety supervisor
  • first aid

Timeline

Co-Founder

Eatz Kitchen
02.2024 - Current

Events Manager

Mark Moran Group
07.2023 - Current

Leisure and Lifestyle Team Leader

Mark Moran Group
03.2017 - 06.2023

Bartender

Mark Moran Group
08.2016 - 01.2017

Bartender

Park Plaza Hotel
06.2015 - 05.2016

Teaching Assistant

Simply Education
04.2015 - 10.2015

Bachelor of Arts - Special And Inclusive Education

Nottingham Trent University

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Daniel Smith