Summary
Overview
Work History
Education
Skills
Certification
References
Affiliations
Timeline
Generic

Daniel Southern

Craigmore,SA

Summary

Dedicated Account Manager, successful at handling numerous clients and difficult individuals. Focused on attending to various customer needs with history of achieving and exceeding expectations. Expert salesperson and team leader.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Account Manager

Dominant
03.2022 - Current

With over 100 clients in my portfolio most of which requiring monthly visits for reporting, hygiene checks and stock ordering, this role has fine tuned my time management abilities and also my customer relationship skills.

Duties Include:

  • Hygiene swabbing and reporting
  • Stock orders on behalf of clients
  • Servicing & growing all account Customers
  • Actively searching for new business opportunities
  • Preparing monthly & yearly reports
  • Installation & servicing of chemical dispensing equipment
  • Monthly service reports in Aged Care & Hospitals
  • Customer service & training
  • Regional Travel

State Manager

Tasman Chemicals
01.2019 - 03.2022

I’ve been able to grow my managerial skills in this roll and developed strong relationships with customers which is paramount in business.

Duties included:

  • Managing all operations of Warehouse & one Staff member
  • Servicing & growing all account Customers
  • Actively searching for new business opportunities
  • Preparing monthly & yearly reports
  • Installation & servicing of chemical dispensing equipment
  • Monthly service reports in Aged Care & Hospitals
  • Customer service & training

Warehouse Manager

Industrial Fittings Sales
03.2015 - 01.2019

This role enabled me develop my leadership skills and showcase my organisational and layout skills which I’d been developing in previous jobs. I was able to reconfigure much of the layout of the warehouse including positioning new racks and bays to optimise both space and efficiency when picking orders.

Duties included:

  • Supervising warehouse staff (4-5 personnel)
  • Customer Service (phone and face to face)
  • Order Entry/Picking/Packing
  • Receiving Freight
  • Despatch of freight/organising transport to all over Australia
  • Counter Sales (money handling)
  • Continuous improvement of warehouse operations

Warehouse Manager/Storeman/Delivery Driver

Tasman Chemicals
07.2010 - 02.2015

Storeman/Delivery Driver

Ceva Logistics
12.2009 - 06.2010

Press Operator / 2IC

GM Holden
03.2002 - 11.2009

Education

Skills

  • Sales Development
  • Lead Prospecting
  • Account Development
  • Preparing Contracts
  • Territory Management
  • Customer Training
  • Contract Negotiation
  • Account Management
  • Account Servicing
  • Report Writing
  • Compliance Requirements
  • Chemical Product Expertise

Certification

  • Standard driver’s license

References

  • Peter Keech, Former Managing Director, Tasman Chemicals, 0409 332 154
  • Paul Raymont, Manager/owner, Industrial Fittings Sales, 0411 720 673
  • Trent Horsborough, J.S. Hayes (Customer), 0448 888 390

Affiliations

  • Field Hockey Goalkeeper for 30 years and recent Coach

Timeline

Account Manager

Dominant
03.2022 - Current

State Manager

Tasman Chemicals
01.2019 - 03.2022

Warehouse Manager

Industrial Fittings Sales
03.2015 - 01.2019

Warehouse Manager/Storeman/Delivery Driver

Tasman Chemicals
07.2010 - 02.2015

Storeman/Delivery Driver

Ceva Logistics
12.2009 - 06.2010

Press Operator / 2IC

GM Holden
03.2002 - 11.2009

Daniel Southern