Overview
Work History
Education
Skills
References
Certification
Timeline
Generic

Daniel Trbusic

Stuart,QLD

Overview

17
17
years of professional experience
1
1
Certification

Work History

Storeman

ILG Australia
Townsville, QLD
01.2020 - Current
  • Identified opportunities for improvement in processes related to warehousing operations.
  • Trained and mentored associates to teach daily tasks and procedures.
  • Tracked shipping documents such as bills of lading and packing slips.
  • Coordinated receipt of stock deliveries, inspected incoming equipment to spot damaged or incomplete shipments and promptly and definitively resolved issues identified.
  • Ensured safe operation of all equipment used in the warehouse environment.
  • Managed inventory tracking and physical inventory counts to minimize loss.
  • Maintained a clean, organized work environment at all times.
  • Loaded and unloaded shipments and moved products to assigned warehouse locations manually or used forklift or pallet jack and focused on easy retrievability for customer orders.

Storeman

Bidfood
Townsville, QLD
11.2013 - 12.2019
  • Processed requests and supply orders and pulled materials to successfully prepare orders.
  • Coordinated with other departments to ensure smooth flow of materials.
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Operated forklifts to fill or empty overhead spaces.

Owner/Manager

Evergreen Total Landscaping
Townsville, QLD
01.2010 - 11.2013
  • Delegated and assisted with tasks related to landscaping, lawn cultivation and tree pruning.
  • Ordered supplies needed for various landscaping tasks as required.
  • Managed daily operations of business, including hiring and training staff.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.

Technical Support Consultant

Telstra Corporation
Townsville, QLD
01.2007 - 10.2009
  • Maintained composure and patience in face of difficult customer situations, applying de-escalation techniques and positive customer support.
  • Developed and maintained strong relations with customers to meet quality expectations.
  • Walked customers through common phone hardware and software configurations to maximize service functionality.
  • Used proactive monitoring procedures and tools to identify problem prevention opportunities.
  • Used remote login tools to assist clients with technical and product questions.
  • Dispatched vendors to perform onsite service to mitigate problems beyond scope of telephone troubleshooting.

Education

High School Diploma -

Towsnville High State Schoolk
Townsville
12-1998

Skills

  • Project Oversight
  • Conflict Resolution
  • Financial Reporting
  • Time Management
  • Team Development
  • Quality Assurance
  • OSHA Compliance
  • Certified Forklift Operator
  • Customer Service
  • Customer Needs Assessment

References

  • Trent Pearson, Warehouse Manager ILG Australia, 0416 113 481
  • Megan Rhodes, General Manager Bidfood Australia, 0408 419 498

Certification

  • High Risk work License
  • EWP License

Timeline

Storeman

ILG Australia
01.2020 - Current

Storeman

Bidfood
11.2013 - 12.2019

Owner/Manager

Evergreen Total Landscaping
01.2010 - 11.2013

Technical Support Consultant

Telstra Corporation
01.2007 - 10.2009

High School Diploma -

Towsnville High State Schoolk

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Daniel Trbusic