Summary
Overview
Work History
Education
Skills
Websites
Hobbies and Interests
References
Timeline
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Daniel Walker

Glenhaven,Australia

Summary

Dedicated Bachelor of Business (Finance) student with a passion for financial analysis and client engagement. Strong analytical and communication skills developed through customer service experience in dynamic environments. Seeking to transition into finance roles, focusing on investments and reporting. Ready to apply educational insights to support strategic financial decisions.

Overview

7
7
years of professional experience

Work History

Customer Service Specialist

Amway
Castle Hill
04.2023 - Current
  • At Amway, I have multiple roles such as facilitating orders with Amway members (IBOs) and doing their click and collect orders. Sometimes we have a large quantity of orders requested so I'm experienced to work around the clock to have someone's orders ready by a certain timeframe.
  • In my time working there, I've had to work with numerous people and Amway groups of all different backgrounds and ethnicities.
  • It's a small group of 10 people I work with so I've gained experience working in personalised working groups.
  • Amway also holds events hosted by IBOs and also product launch events so I've gained experience managing and handling events.

Team Member

Crackerjack Bakery
Riverstone
08.2022 - 02.2023
  • My time at Crackerjack Bakery was an excellent experience, as I had the opportunity to learn new things. I had various roles, from assistant for the floor supervisor, to performing tasks such as baking cakes, muffins, cookies, granola, etc., and packaging the finished products.
  • Within a few months of starting the job, they came to rely on my hard work and reliability by entrusting me to supervise the doughnut frying process and operate the machine on my own.
  • I also operated various other machines as well.

Team Member

Woolworths, Round Corner Dural
Round Corner Dural
10.2018 - 12.2022
  • Throughout my first job at Woolworths, I was assigned various roles from checkout, self-serve checkout, returns, stacking shelves and customer service.
  • My time there helped me gain experience serving customers, attending to their needs, and conversing with them.
  • It also taught me about working with other team members in a large, busy environment.

Work Experience

Louis Carr Real-Estate
05.2018 - 10.2018
  • Before my first job, I did work experience at Louis Carr, where I gained experience in how business functions and the various roles I partook such as open homes, letter box drop-offs, selling, computer work and talking to buyers.
  • This has helped me understand the skills necessary for the workplace, such as communication, punctuality and organisation.

Education

Bachelor of Business - Finance

Western Sydney University
Sydney, NSW
05-2026

Skills

  • Financial analysis
  • Customer service
  • Data interpretation
  • Good communication skills
  • Problem solving
  • Customer order management
  • Customer retention
  • Advanced Microsoft Excel

Hobbies and Interests

  • History
  • Cooking and baking
  • Walks and hikes
  • Gym and swimming
  • Catching up with friends
  • Restaurants
  • Movies and TV shows

References

Given upon request

Timeline

Customer Service Specialist

Amway
04.2023 - Current

Team Member

Crackerjack Bakery
08.2022 - 02.2023

Team Member

Woolworths, Round Corner Dural
10.2018 - 12.2022

Work Experience

Louis Carr Real-Estate
05.2018 - 10.2018

Bachelor of Business - Finance

Western Sydney University
Daniel Walker