Daniel Warren
Summary
Well spoken sales, hospitality and administrative member with experience enriching companies with sales, intelligence and organization. This strong work ethic has allowed me to climb to higher positions in my professions. Adapted has been essential organizational skills necessary to serve as the first point of contact within company's. Maintains good knowledge of products boosting sales promotions to offer best possible service to clients. Meets challenging daily demands with excellent multitasking skills and hardworking approach.
Overview
5
5
years of professional experience
Work History
Traffic Controller
Platinum Traffic Management
Bayswater, VIC
06.2023 - Current
- Communicated with team members using hand signals and radios.
- Assembled signs and cones to direct traffic through construction sites.
- Controlled pedestrian movements to prevent intrusion into work zones.
- Routed traffic around construction sites for worker and driver safety.
- Partnered with crew members to use stop and slow paddles for multi-directional traffic control.
Reception Worker
T1 Fitness Australia
03.2022 - Current
- Helped members with individual needs, offering information, addressed and resolved issues to management personally to satisfy clientele
- Confirmed appointments, communicated with clients, and updated client records
- Greeted people upon arrival and departure providing directions to specific gym facilities, amenities and detailed run throughs of membership options for each member and their individual circumstances
- Input new transactions and reconciled accounts to keep business finances current
- Managed mail, packages and courier deliveries in and out of the gym
- Processed expense vouchers and managed petty cash.
Container Unloader
Toll
07.2021 - 02.2022
- Manually placed inventory on pallets (up to 25kg) and shrink-wrapped packages for easier movement to storage
- Setting and achieving shorter unloading time of up to 50% by working in larger teams to unload containers
- Coached new employees, detailing loading and unloading procedures to successfully transition individuals from training to job duties
- Maintained records current, continuously entering materials movements manually onto paper records
- Handled shipping tasks, preparing containers for loading by adjusting thermostats, tagging, using bolt cutters to open containers and securing containers once loaded
- Maintained clean and organized warehouse by collecting trash, folding cardboard, and stacking pallets.
Sales Associate
Foot Locker
04.2019 - 09.2021
- Resolved customer concerns using strong communication and conflict management skills
- Audited the show floor helping customers navigate the store, complete sales, and process returns
- Knowledge of products to efficiently verbalize the benefits and value the product has to the customer to make a sale
- Create loyal customers with the act of providing assistance, answering questions and helping them solve problems
- Assessed sister stores and online options to locate items for customers
- Maintained calm demeanour and managed issues professionally and according to company standards.
Crew Trainer
McDonald's
04.2019 - 06.2021
- Trained crew members on specific customer deliverables, company standards and customer service
- Strengthened instructor skills and knowledge with careful evaluations on each trainee
- Achieved target results by enhancing and changing teaching strategies with each trainee I coach to maximize progress within their training and future trainees
- Protected team members by enforcing equipment safety regulations and protective gear requirements whilst dealing with food preparation, deep cleaning and hourly sanitations.
Education
Kings Domain Barber Academy
Collingwood, VIC07.2022
Skills
- Hospitality and accommodation
- Product Guidance
- Employee Training
- Verbal and written communication
- Dependability
- Knowledge of Office Technology
- Create loyal customers with the act of providing assistance, answering questions and helping them solve problems
- Assessed sister stores and online options to locate items for customers
- Maintained calm demeanour and managed issues professionally and according to company standards
Timeline
Traffic Controller
Platinum Traffic Management
06.2023 - Current
Reception Worker
T1 Fitness Australia
03.2022 - Current
Container Unloader
Toll
07.2021 - 02.2022
Sales Associate
Foot Locker
04.2019 - 09.2021
Crew Trainer
McDonald's
04.2019 - 06.2021
Kings Domain Barber Academy