Daniel Warwick
Gold Coast,Goldcoast
Summary
A dedicated and reliable student with a strong work ethic and a passion for excellence in all endeavours. With experience in retail, customer service, and food and beverage roles, I have honed my communication and problem-solving skills while consistently delivering exceptional service. I have held numerous leadership positions and am known for my adaptability, approaching tasks with enthusiasm and diligence. I actively contribute to my community through volunteer work with Broadbeach Surf Lifesaving, demonstrating my commitment to safety and community service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food and Beverage Attendant
Australian Outback Spectacular
Gold Coast, QLD
12.2022 - Current
- Waiting on guests and serving them a three-course meal.
- Take drink orders from guests and serve a variety of alcoholic and non-alcoholic beverages.
- Collect used plates and dishes from tables, clearing them promptly, to maintain a clean and organized dining area.
- Work in the bar area to prepare and serve drinks, including cocktails, beers, wines, and soft drinks.
- Perform general cleaning duties such as mopping, sweeping, and wiping down surfaces to uphold cleanliness and hygiene standards in the restaurant and bar areas.
- Assist with pre-bar tasks, including moving kegs, restocking supplies, and ensuring bar equipment is properly maintained and stocked.
- Collaborate with team members to ensure smooth and efficient operations during performances and events.
- Handle guest inquiries and requests courteously and efficiently.
Customer Service Representative
Kmart
Gold Coast, QLD
12.2019 - 09.2021
- Handled customer transactions at the counters while engaging in conversation to enrich their shopping experience.
- Reviewed customers' bags and receipts before they departed from the store to mitigate loss prevention concerns.
- Returned items to their respective shelves, maintaining organization and neatness throughout the store.
- Performed regular cleaning tasks, including sweeping, mopping, and restocking supplies.
- Answered customer inquiries, providing accurate information about products, services, and store policies.
- Handled customer complaints and concerns professionally, resolving issues to the satisfaction of the customer and the company.
- Collaborated with team members to ensure efficient store operations and exceptional customer service delivery.
Back of House Team Member
McDonalds
Gold Coast, QLD
08.2019 - 01.2020
- Prepared and cooked food items according to standardized recipes and procedures.
- Maintained cleanliness and sanitation of kitchen equipment, including grills, deep fryers, and prep surfaces, adhering to company standards for hygiene and food safety.
- Executed regular cleaning tasks throughout shifts, including surface wiping, floor sweeping and mopping, and trash removal.
- Operated kitchen equipment such as grills and deep fryers, monitoring cooking times and temperatures.
- Assembled burgers and other menu items while adhering to specific ingredient portions and orders to meet customer expectations.
- Communicated effectively with team members to coordinate tasks, manage workload, and uphold efficiency during peak business hours.
Education
High School Diploma -
Trinity Lutheran College
Gold Coast, QLD01-2022
Bachelor of Entrepreneurial Transformation - Transformation CoLab
Bond University
Gold Coast, QLDSkills
- Communication
- Teamwork
- Leadership
- Problem-solving
- Critical Thinking
- Organization
- Adaptability
- Creativity
- Attention to Detail
- Customer Service
Certification
- RSA
- Blue Card
- SLSC Bronze Medallion
- HLTAID009 – Provide Cardiopulmonary Resuscitation
- HLTAID011 – Provide First Aid
- PUASAR015 Certificate II - Inflatable Rescue Boat (IRB) Crew
- Silver Medallion IRB Drivers
- Certificate II Public Safety (Aquatic Rescue)
Accomplishments
- Senior Academic Captain, 2022: Led a team in enhancing the quality of education at Trinity Lutheran College, an honor highlighting commitment to academic excellence and leadership.
- Broadbeach Under 11 Age Manager: Demonstrated leadership and organizational skills while managing the Under 11 age group at Broadbeach.
- Magna Cum Laude Award, 2022: Received the highest academic accolade at Trinity Lutheran College for maintaining a consistent GRA of A- throughout grade 12.
- Learner Qualities Award, 2022: Achieved a perfect learner quality score of 5.0, reflecting outstanding attitude, organization, and engagement with learning.
- 100% Attendance Award, 2021 Patrolling Season: Recognized for perfect attendance during the 2021 patrolling season, highlighting dedication and reliability.
- Most Patrol Hours Junior, 2021 Patrolling Season: Acknowledged for exemplary commitment and contribution to patrolling duties during the 2021 season.
- IRB Racing QLD Development Team, 2022: Represented Queensland in Inflatable Rescue Boat (IRB) racing at the state level, contributing to the team's success.
- State Volleyball Competition, 2022: Competed at the state level in volleyball, achieving a commendable 4th place position with the team.
- Competitive Tennis Player, 5 Years: Demonstrated passion and dedication to tennis through five years of competitive play.
- Volleyball Most Valuable Player (MVP) Award, 2021 School Season: Recognized as the Most Valuable Player for outstanding performance during the 2021 school volleyball season.
Volunteer History
Surf Life Saving (2016 – current)
· Patrolling member
· Age Manager
· Water Safety
· IRB (Inflatable Rescue Boat) Racing
References
References available upon request.
Timeline
Food and Beverage Attendant
Australian Outback Spectacular
12.2022 - Current
Customer Service Representative
Kmart
12.2019 - 09.2021
Back of House Team Member
McDonalds
08.2019 - 01.2020
High School Diploma -
Trinity Lutheran College
Bachelor of Entrepreneurial Transformation - Transformation CoLab
Bond University
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