Summary
Overview
Work History
Education
Skills
Timeline
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Daniel Wilkinson

Sydney,NSW

Summary

Customer-oriented sales professional with 9+ years of experience building relationships, cultivating partnerships and growing profit channels. Strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development and revealing customer needs to deliver solutions.

Sales Representative with a solid record of consistently achieving customer retention goals through relationship building and advanced product knowledge.

Overview

12
12
years of professional experience

Work History

Architectural Sales Representative

Glennon Tiles
Alexandria, NSW
07.2022 - 02.2024
  • Leveraged CRM system to manage sales activities and track sales performance.
  • Developed key customer relationships to increase sales.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Scheduled and attended 6-8 appointments per week.
  • Networked to build client base and promote products to new and existing clients.
  • Promoted to Team Leader within 12 months, overseeing staff training and development.

RETAIL SALES CONSULTANT

Sutherland Shire Tile Supplies PTY LTD
Sydney, NSW
11.2014 - 07.2022
  • Interacted with customers, providing information and top-notch customer service
  • Utilized POS systems effectively to process customer orders and transactions
  • Upheld company-specific standards for merchandise presentation
  • Maintained knowledge of current promotions and offers
  • Handled customer paperwork and tracked orders
  • Handled cash and credit transactions expertly, giving correct change and processing orders
  • Quickly connected with each customer to offer assistance and promote products
  • Completed opening and closing duties, including counting money, balancing cash drawers, and making deposits
  • Created an entirely new working roster for our work group and maintained it
  • Worked with customers and builders to re-design and create all new bathrooms kitchens and laundrys from scratch
  • Transported materials between the business hubs, retail customers and wholesale vendors
  • Fulfilled orders by collecting items from inventory and packaging for safe transport
  • Requested new items from suppliers based on customer demand, current stock levels and planned promotions.

RETAIL WORKER

Various Retail Establishments
Sydney, NSW
02.2012 - 12.2013
  • Various retail establishments including, Bunnings Warehouse, Subway and Supabarn
  • Backed up cashiers during busy periods to maintain top-tier customer service levels
  • Maintained displays with expertise in product merchandising and attention to detail on all organizational needs
  • Managed store independently in absence of store manager or assistant manager
  • Processed freight, implemented price changes, and stocked department shelves directly or through team oversight
  • Helped resolve checkout problems and delays, including checking prices and issuing rain checks for out-of-stock sale items
  • Prepared weekly schedules for cashiers, maintaining adequate coverage at peak shopping times
  • Worked safely and quickly to help customers move heavy purchases, consistently exceeding expectations.

Education

TAFE CERT 2 - LOCKSMITHING -

Ultimo Tafe
10.2013

HIGH SCHOOL DIPLOMA -

Gymea Technology High School
11.2011

Skills

  • Excellent customer service skills
  • Teamwork and leadership
  • Relationship building
  • Excellent time managment skills
  • Packing and shipping
  • Product transport
  • Trustworthy and motivated
  • Microsoft Office proficient and very Tech savvy
  • Product and Service Knowledge
  • Product Merchandising and Distribution
  • Organizational Skills

Timeline

Architectural Sales Representative

Glennon Tiles
07.2022 - 02.2024

RETAIL SALES CONSULTANT

Sutherland Shire Tile Supplies PTY LTD
11.2014 - 07.2022

RETAIL WORKER

Various Retail Establishments
02.2012 - 12.2013

TAFE CERT 2 - LOCKSMITHING -

Ultimo Tafe

HIGH SCHOOL DIPLOMA -

Gymea Technology High School

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Daniel Wilkinson