Daniel Willett

Clinic Coordinator

• Nov 2023 – Current
• Coordinating appointment schedules and patient flow for clinical teams
• Supporting clinicians with administrative and operational needs
• implementing changes in electronic medical records
• Helped front desk staff register and process patients.

Customer Service Officer

• Nov 2022 – Nov 2023
• Delivered exceptional front-line service in a sensitive paediatric environment
• Managed bookings, patient enquiries, and record updates

• Curating a wine list of more than 200 wines from notable producers in Italy and Australia
• Stock data input using excel spreadsheet to track stock levels and pricing
• Organised, directed and coordinated all aspects of restaurant operations as part of the management team

• Provided attentive and friendly customer service

• Maintained efficiency and professionalism in a busy dining environment

• Providing administrative and operational support to the manager
• Curating a small wine list with an emphasis on low intervention and sustainable wine practices

• Established a beverage supply chain for the restaurant
• Ensured all restaurant operations were adhered to high standards consistently

• In charge of the vast wine list consisting of more than 400 wines from old and new world producers highlighting iconic and premium wine estates
• Stock control database and auditing