Daniel Wong
Willoughby East,NSW
Summary
Dynamic professional with a proven track record at Star Casino Sydney, adept in multitasking and stress tolerance. Excelled in creating engaging environments and ensuring game integrity, demonstrating exceptional problem-solving and teamwork skills. Achieved high customer satisfaction rates by efficiently managing tasks and collaborating effectively.
Overview
5
5
years of professional experience
Work History
Casino Table Games Dealer
Star Casino Sydney
07.2022 - Current
- Maintained fast, smooth game pace by efficiently handling, chips, money, and cards.
- Dealt appropriate number of cards to each player and verify placed bets before starting game.
- Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
- Monitored game for potential security risk to protect operation and players.
- Adhered to all gaming regulations and procedures to maintain legal and ethical operation.
- Maintained rules for games and identified instances of cheating, notifying security team.
Cook /Restaurant Waiter
Vapiano
09.2019 - 03.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Communicated closely with servers to fully understand special orders for customers.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
Education
Diploma of Nursing - Nursing
TAFE NSW - St Leonards
St Leonards NSW03.2024
Higher School Certificate (HSC) -
Cammeraygal High School
North Sydney NSW2021
Skills
- Quick Learner
- Teamwork and Collaboration
- Problem-Solving
- Multitasking
- Stress Tolerance
Accomplishments
- Awarded a Star Player Award by Robert Cain for delivering thrilling guest experiences, announcing game while maintaining a constant game pace - September 2023
- Awarded Poker Dealer of the Day - March 2024
- Employee of the year - 2020
- Employee of the month - 2019
- Employee of the year - 2019
Timeline
Casino Table Games Dealer
Star Casino Sydney
07.2022 - Current
Cook /Restaurant Waiter
Vapiano
09.2019 - 03.2022
Diploma of Nursing - Nursing
TAFE NSW - St Leonards
Higher School Certificate (HSC) -
Cammeraygal High School
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