Daniel Wright
Coorparoo,QLD
Summary
Experienced and versatile professional with a strong background in customer service and operational efficiency across diverse industries. Over two years of proven success in grocery store operations, demonstrating exceptional customer relations skills and proficiency in inventory management. Extensive experience as a concrete pump operator for three years, showcasing expertise in heavy machinery operation and adherence to safety protocols. Additionally, two years as a dedicated sports trainer, delivering variable treatment modalities in stressful environments to ensure the best outcome for the player. A motivated team player with a commitment to excellence and a track record of exceeding expectations in dynamic work environments.
Overview
6
6
years of professional experience
Work History
Level 1 Sports Trainer
Easts Rugby Union Club
06.2022 - Current
- Cultivated a positive team culture by emphasizing the value of teamwork, commitment, and sportsmanship both on and off the field.
- Improved athlete performance by developing tailored training programs and incorporating sports science knowledge.
- Contributed to team success with effective communication and collaboration among coaching staff and medical professionals.
- Liaised between athletes, coaches and doctors to coordinate appointments and support wellness.
Concrete Pump Operator
Mini Pump Systems
01.2022 - Current
- Maintained safe work environment by adhering to OSHA regulations and company safety policies.
- Increased jobsite efficiency by coordinating with contractors and construction managers for proper concrete placement.
- Assisted in training new hires on concrete pump operation, contributing to a more skilled workforce.
- Demonstrated flexibility and adaptability in adjusting pumping methods based on unique job site conditions or challenges.
Grocery Store Worker
Hawthorne Garage
01.2019 - 12.2021
- Collaborated with team members to complete daily store operations efficiently and effectively.
- Developed strong relationships with repeat customers, fostering brand loyalty and encouraging long-term patronage.
- Maintained a clean and organized store environment, contributing to a positive shopping experience for customers.
- Provided reliable backup support during peak hours as needed, helping other departments maintain operational efficiency during busy periods.
- Managed perishable goods rotation, reducing spoilage rates and maintaining freshness of products available for purchase.
- Addressed customer inquiries or concerns promptly, demonstrating exceptional problem-solving skills and commitment to customer satisfaction.
Education
High School Certificate -
St Joseph's College Gregory Terrace
2021
Bachelor of Physiotherapy (Honours) -
Australian Catholic University
Brisbane, QLD2025
Skills
Customer Service:
§ Provide high-level service, assistance and support to customers by ensuring their needs are understood and met
§ Listen understandingly to customer complaints and ensure complaints are followed through and the customer leaves the store happy
§ Proven ability to adapt quickly to changing customer needs and business priorities, ensuring flexible and responsive service delivery
Communication:
§ Make productive working relationships with co-workers and customers by being supportive and helpful
§ Develop the trust of management in both current and past employment by being open and honest in all situations in the workplace
Flexibility:
§ Able to adapt to different situations in the workplace
§ Able to understand customers’ needs and wants and deal with their requests in a flexible, understanding way
§ Able to work different shifts and understand when I have to cover/ replace a shift
Reliability:
§ Work hard to assist others if they are having problems
§ Able and willing to take on extra responsibilities
§ Capable of adapting to the situation at hand in order to give the customer the best possible experience
Timeline
Level 1 Sports Trainer
Easts Rugby Union Club
06.2022 - Current
Concrete Pump Operator
Mini Pump Systems
01.2022 - Current
Grocery Store Worker
Hawthorne Garage
01.2019 - 12.2021
High School Certificate -
St Joseph's College Gregory Terrace
Bachelor of Physiotherapy (Honours) -
Australian Catholic University
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