Daniela Anke

Work History

Hairdresser

Maria Dos Ramos

Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Enhanced client satisfaction by providing personalized hair consultations and recommending suitable styles.
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Promoted a safe work environment by adhering strictly to sanitation guidelines set forth by state regulations and salon policies.
Maintained a clean and organized workstation, ensuring a comfortable and professional environment for clients.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Developed strong rapport with clients through excellent communication skills, resulting in referrals and positive reviews.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Trimmed, cut, and shaped hair and hairpieces based on customer preference.
Managed appointment scheduling efficiently, maximizing daily bookings while minimizing wait times for clients.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Boosted salon revenue by upselling hair care products and services based on individual client needs.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Increased repeat clientele through exceptional customer service and attention to detail in hair styling techniques.
Consistently met performance targets set forth by the salon management while maintaining high standards of quality workmanship.
Demonstrated versatility in hairstyling by mastering various techniques for different hair types and textures.
Supported fellow stylists during peak times by assisting them with shampooing or blow-drying tasks when needed.
Improved client retention rates by establishing trust through thorough consultations before performing any hair treatments or services.
Attended industry seminars and workshops to stay current on the latest trends and techniques in hairstyling.
Mentored junior stylists, sharing expertise in advanced cutting, coloring, and styling methods.
Answered over Number phone calls daily to assess customer needs, schedule appointments, and give advice about hairstyle and color options.
Collaborated with colleagues to create unique hairstyles for special events such as weddings and fashion shows.
Counted and documented opening and closing cash amounts daily.
Organized sales area and work station to showcase products and boost sales.
Educated customers on products to maximize benefits.
Mixed pigments and used proper techniques to achieve desired color.
Completed safety training and certifications to minimize risk of infection or injury to customers.
Resolved guest complaints about service or style.
Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
Determined appropriate hair treatments based on conditions and textures.
Distributed business cards outside of salon to generate new business.
Suggested treatments and styles to suit customer appearance and fashion choices.
Answered phone calls and emails to schedule client appointments.
Used social media platforms to promote salon and services.
Developed loyal following of clients by providing high-quality services.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Demonstrated thorough knowledge of all salon products and services.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Offered professional cuts, color services and extensions to salon customers.
Maintained regular client list and successfully handled walk-in customers.
Provided pre- and post-service consultations to accurately assess clients' needs.
Developed creative techniques to provide clients with latest hairstyles.
Trained salon staff in traditional and innovative haircutting techniques and salon management.
Increased revenue through effective customer service and inventory management.

Waitressing

Lyn Smart

01.2005 - 02.2006

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Passionate about learning and committed to continual improvement.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Managed time efficiently in order to complete all tasks within deadlines.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Strengthened communication skills through regular interactions with others.
Adaptable and proficient in learning new concepts quickly and efficiently.
Learned and adapted quickly to new technology and software applications.
Proved successful working within tight deadlines and a fast-paced environment.
Developed and maintained courteous and effective working relationships.
Demonstrated strong organizational and time management skills while managing multiple projects.

Houskeeper

David Anthony

01.2005 - 02.2006

Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
Disposed of trash and recyclables each day to avoid waste buildup.
Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Ensured all rooms met hotel cleanliness standards by conducting regular inspections and addressing any issues promptly.
Dusted picture frames and wall hangings with cloth.
Adhered to professional house cleaning checklist.
Increased room availability by managing time wisely and completing tasks within designated deadlines.
Engaged with guests on room requirements and amenities to promote overall satisfaction.
Verified cleanliness and organization of storage areas and carts.
Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Improved overall cleanliness ratings by implementing new cleaning techniques and products as needed.
Reduced the need for deep cleanings by consistently addressing minor maintenance issues.
Coordinated with the front desk to prioritize room assignments based on guest arrivals and departures.
Operated electronic backpack vacuums and floor sweepers.
Streamlined laundry processes, resulting in faster turnaround times for guest linens and towels.
Delivered personalized room settings for VIP guests, contributing to enhanced guest experiences and positive feedback.
Supported event setups and tear-downs, ensuring spaces were returned to their original state in timely manner.
Enhanced guest satisfaction by maintaining high standards of cleanliness and hygiene in rooms and common areas.
Enhanced operational efficiency, contributing ideas during staff meetings that led to adoption of more effective cleaning schedules.
Achieved significant reduction in lost and found items through diligent room checks and organized logging system.
Maintained safety standards by promptly addressing spills and potential hazards in high-traffic areas.
Provided detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
Improved room readiness efficiency with thorough inspection and timely reporting of maintenance issues.
Facilitated smoother check-in process by ensuring rooms were cleaned and ready well ahead of guest arrivals.
Fostered positive working relationship with housekeeping and maintenance staff to ensure quick resolution of guest concerns.
Boosted team morale and efficiency by organizing more effective cleaning supplies inventory system.
Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
Increased guest satisfaction scores, consistently achieving high marks in cleanliness and attention to detail.
Enhanced property appearance by contributing to outdoor cleaning efforts and garden maintenance.
Ensured compliance with health and safety regulations, conducting regular checks of emergency exits and fire safety equipment.
Contributed to substantial decrease in guest complaints related to room cleanliness by adopting detail-oriented cleaning approach.
Promoted healthy indoor environment by using hypoallergenic cleaning products in rooms and common areas.
Streamlined laundry operations, sorting and treating items according to fabric care specifications.
Ensured welcoming environment for guests by arranging room amenities and decorations according to hotel standards.
Supported culture of continuous improvement by participating in training sessions on new cleaning technologies and methods.
Changed bed linens and collected soiled linens for cleaning.
Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Restocked cleaning storage cabinets, carts and baskets for easy use.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Washed and put away kitchen dishes, utensils and glassware.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Sorted, laundered and put away various laundry items.
Handled requests for extra linens, toiletries and other supplies.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Returned emptied garbage receptacles to proper locations.
Completed special housekeeping actions such as turning mattresses on set schedule.
Polished fixtures to achieve professional shine and appearance.
Rotated linens in storerooms and replenished when supplies ran low.
Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
Hang, cleaned and rehung draperies to maintain freshness.
Ran special errands, including retrieving dry cleaning and making requested purchases.
Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.

Summary

Overview

Work History

Hairdresser

Waitressing

Houskeeper

Education

Apprenticeship

Skills

Timeline

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