Daniela Escobar Montanez
Brompton,SA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
EVENT STAFF
ADELAIDE OVAL
2022.04 - Current
- Setting up furniture or equipment
- Assists other catering staff as needed to optimize the guests' dining experience
- Accomplishes all job duties while adhering to all safety guidelines and practices throughout the shift
- Providing crowd control when necessary.
- Directed guests to correct seating areas, providing seamless movie-going experience.
- Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
- Provided vital assistance to VIPs, ensuring their needs were met throughout the duration of events.
EVENT STAFF
TAYLOR & HOLMES FINE FOOD CATERING
2022.03 - 2022.12
- Assisted in the successful execution of events by setting up and breaking down equipment, signage, and decorations.
- Enhanced event attendee experience by providing excellent customer service and addressing any concerns.
- Collaborated with event organizers to ensure a smooth flow of activities and maintain schedules.
- Supported catering staff in providing quality food service for guests during events, maintaining cleanliness and organization.
ADMINISTRATION - MARKETING ASSISTANT
YES STUDY AUSTRALIA ABC - EDUCATION
2019.10 - 2022.03
- Lead, plan and execute internal and external events of various sizes and formats - Conferences, workshops, trade fairs, and Team-Building Events
- Production of marketing material and running promotional campaigns on social media
- Customer service and after-hours support for clients and visitors
- Social media management of business and online communities - Facebook, Twitter, Instagram, and YouTube
- Responding to marketing queries via phone, email, or social media
- Liaising and strengthening relationships with suppliers and clients
- Experience with Software including Adobe Creative and Canva
- Managed the account payable and receivable with customers and providers, responding to inquiries, invoice statuses and statement reviews
- Managed business bank accounts as accountant authorized to access commonwealth portal
- Managed Office Supplies and Xero accounting software.
- Strengthened brand identity with consistent messaging across various platforms including print, digital, and social media channels.
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
COMMUNITY MANAGER
UNICENTRO PEREIRA - SHOPPING CENTER
2016.10 - 2017.04
- Enhanced online community engagement by creating and implementing tailored content strategies.
- Managed social media channels effectively for improved brand visibility and increased audience interaction.
- Development and implementation of strategies to increase customer engagement on social media
- CX management and support on multiple digital channels
- Creation and implementation of social media content calendar
- Post event evaluation and reporting against set KPIs.
Education
Master in Project Management -
Torrens University
01.2024
Advanced diploma of Events Management -
Australian Pacific Training Group
08.2020
Diploma of Events Management -
Australian Pacific Training Group
05.2020
Certificate IV in Marketing and Communication -
Business Institute of Australia
12.2018
General English -
Advanced English School
11.2017
Bachelor of Journalism and Communications -
Universidad Católica de Pereira - Colombia
05.2017
Skills
- Excellent interpersonal skills that build effective professional relationships with executives, co-workers, and external partners
- Meeting Scheduling
- Solution and result oriented
- Well-developed written and verbal skills
- Strict attention to detail and the ability to work to tight deadlines
- Solid organisational, project and event management skills
- Ability to adapt to changing priorities, a fast learner and can-do attitude
- Calendar Management
- Administrative Support
- Copywriting
- Advertising Design
- Database Administratio
Languages
Spanish (Native)
English
References
References available upon request.
Timeline
EVENT STAFF
ADELAIDE OVAL
2022.04 - Current
EVENT STAFF
TAYLOR & HOLMES FINE FOOD CATERING
2022.03 - 2022.12
ADMINISTRATION - MARKETING ASSISTANT
YES STUDY AUSTRALIA ABC - EDUCATION
2019.10 - 2022.03
COMMUNITY MANAGER
UNICENTRO PEREIRA - SHOPPING CENTER
2016.10 - 2017.04
Master in Project Management -
Torrens University
Advanced diploma of Events Management -
Australian Pacific Training Group
Diploma of Events Management -
Australian Pacific Training Group
Certificate IV in Marketing and Communication -
Business Institute of Australia
General English -
Advanced English School
Bachelor of Journalism and Communications -
Universidad Católica de Pereira - Colombia