Summary
Overview
Work History
Education
Skills
Awards And Acknowledgements
Languages
Timeline
Generic

DANIELA EVEREST

SYDNEY,Australia

Summary

Experienced corporate hospitality and client services specialist with a strong background in executive support and

event management. Proven ability to enhance customer experiences and streamline operations through technology

and process improvements. Recognised for exceptional multitasking and commitment to service excellence in high-

pressure environments.

Overview

14
14
years of professional experience

Work History

Corporate Client Services & Hospitality Specialist

TAL Life Insurance
Sydney, Australia
01.2023 - Current
  • Delivered executive hospitality services, providing five-star experiences for stakeholders.
  • Managed meeting room bookings, catering coordination, and AV requirements for board meetings.
  • Liaise with suppliers and catering vendors to maintain high service standards, including quality control and presentation of food and beverages.
  • Implemented Food Handling Guidelines to ensure compliance with Food Safety Act company wide.
  • Monitored inventory levels, ensuring adequate supplies were maintained consistently.
  • Responded to client inquiries via calls and emails, addressing concerns promptly.
  • Ensured compliance with health codes, safety regulations, and applicable laws.
  • Established customer service policies and procedures to elevate service standards.
  • Maintained cleanliness and organisation of lobbies, hallways, and common areas.

Event Planning

Megalong Creek Estate
Blue Mountains, Australia
01.2019 - Current
  • Assisted vineyard owners with event planning and management, enhancing overall execution.
  • Oversaw event registration and data collection processes for improved efficiency.
  • Organised catering, beverages, and event facilities to ensure seamless operations.
  • Supervised event staff to maintain high service standards during events.

Client Suites Concierge for Westpac Group

Colliers International
Sydney, Australia
07.2022 - 10.2023
  • High executive hosting & executive boardroom support.
  • Coordinating events alongside the event's host.
  • Managed last-minute requests from CEOs and senior leaders with discretion and professionalism.
  • Assisted in hosting high-profile events, supporting business development, and client relationship strategies.

Corporate Event Service Coordinator

Cliftons Event Solutions
Sydney, Australia
04.2022 - 07.2022
  • Served as first point of contact for daily meet-and-greet with instructors, delegates, and exam candidates.
  • Supported Venue Manager in managing facilities and addressing operational needs.
  • Ensured cleanliness and presentation of event rooms and client spaces before opening and throughout the day.
  • Assisted with administrative requests, including printing and preparation of course materials.
  • Aided catering operations to enhance guest services and satisfaction.
  • Set up and dismantled event rooms efficiently to ensure smooth transitions between activities.

Assistant Profile & Relationships

TransTasman Business Circle
Sydney, Australia
02.2022 - 03.2022
  • Provided database and SugarCRM support to enhance operational efficiency.
  • Conducted research to identify potential sponsorship and partnership opportunities.
  • Managed email communications for sponsorships and partnerships to foster collaborations.

Event Planner

Brazil - Thai chamber of Commerce - BTCC Social Affairs
Bangkok, Thailand
01.2012 - 01.2017
  • Executed planning and execution of 500-attendee fundraising gala for underprivileged girls' education.
  • Oversaw venue selection, catering, and entertainment to ensure exceptional guest experiences.
  • Managed decoration for events and scenarios, enhancing visual appeal.
  • Coordinated entertainment management by presenting dancer and performer groups.
  • Organised lunches and bazaars for expat communities, promoting cultural exchange.
  • Collaborated with sponsors, suppliers, and volunteers to deliver successful high-profile events.

Education

Diploma Event Management -

TAFE NSW Ultimo
Sydney, NSW
12.2021

Certificate in Leadership -

Harvard Business School Online
Online

Certified Interior Designer -

Interior Design Institute
online

Bachelor - Accountancy

Universidade Mogi Das Cruzes
Sao Paulo

Certified Responsible Service of Alcohol (RSA) -

RSA
Sydney, NSW

Skills

  • Positive attitude
  • Customer service excellence
  • Multitasking and organisation
  • Team leadership and collaboration
  • Networking and relationship management
  • Event coordination and support
  • Meeting room management
  • Food safety compliance
  • Attention to detail
  • Time management

Awards And Acknowledgements

Annual Brazilian Ball in Bangkok - raising funds to assist 60 underprivileged girls to finance their education.

Languages

English
Full Professional
Portuguese
Native/ Bilingual
Spanish
Professional
Indonesian
Limited

Timeline

Corporate Client Services & Hospitality Specialist

TAL Life Insurance
01.2023 - Current

Client Suites Concierge for Westpac Group

Colliers International
07.2022 - 10.2023

Corporate Event Service Coordinator

Cliftons Event Solutions
04.2022 - 07.2022

Assistant Profile & Relationships

TransTasman Business Circle
02.2022 - 03.2022

Event Planning

Megalong Creek Estate
01.2019 - Current

Event Planner

Brazil - Thai chamber of Commerce - BTCC Social Affairs
01.2012 - 01.2017

Diploma Event Management -

TAFE NSW Ultimo

Certificate in Leadership -

Harvard Business School Online

Certified Interior Designer -

Interior Design Institute

Bachelor - Accountancy

Universidade Mogi Das Cruzes

Certified Responsible Service of Alcohol (RSA) -

RSA

Similar Profiles

CREATE PROFILE
DANIELA EVEREST