Daniela Martinez
Hillcrest,SA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
8
8
years of professional experience
Work History
Food Attendant/Customer Service Cashier
Candela Latin American Foods
09.2022 - 10.2023
- Enhanced customer satisfaction by providing timely and efficient food service.
- Maintained a clean and organized work environment for optimal food preparation and safety standards.
- Assisted in the preparation of fresh, high-quality meals to meet diverse dietary needs and preferences.
- Collaborated with kitchen staff to ensure accurate order fulfillment and seamless communication between departments.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly, ensuring an enjoyable dining experience for patrons.
Administration Assistant/Retail Cashier
Simple Choice Ltd.
11.2021 - 06.2022
- Streamlined office processes by implementing efficient organizational strategies.
- Enhanced communication efficiency by creating comprehensive internal documentation.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Improved workplace productivity with the implementation of a centralized filing system, organizing both digital and physical documents.
Food and Beverage Service Assistant
Cooking Vibes Restaurant
01.2020 - 11.2021
- Enhanced customer satisfaction by providing prompt and attentive food and beverage service.
- Maintained a clean and organized dining area, ensuring a pleasant atmosphere for guests.
- Handled high-pressure situations calmly, maintaining professionalism during peak hours or when faced with difficult patrons.
- Managed cash transactions accurately, ensuring proper handling of payment processing at the end of each shift.
- Performed opening and closing duties thoroughly to maintain restaurant cleanliness standards and facilitate efficient turnover between shifts.
- Adapted quickly to changes in menu items or specials, sharing updates with colleagues and customers as needed.
Purchasing Assistant/Administrative Assistant
Asian Cuisine LTD
01.2017 - 01.2020
- Maintained accurate records of purchases, pricing, and documentation for audit purposes.
- Improved supplier relationships through regular communication and transparent dealings.
- Prepared purchase orders accurately and followed up with suppliers to confirm receipt and delivery schedules.
- Managed inventory levels effectively to prevent stockouts and minimize holding costs.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Accounts Payable Analyst
Corporacion Inusual, C.A.
09.2015 - 09.2016
- Improved payment accuracy with meticulous invoice review and reconciliation efforts.
- Assisted in cash flow management by forecasting weekly payments and managing funds allocation accordingly.
- Supported audit preparation efforts, providing thorough documentation for accounts payable transactions as needed.
- Facilitated cost savings by identifying duplicate payments and preventing overpayments through diligent invoice reviews.
- Managed high-volume invoice processing efficiently, maintaining a consistent record of timely payments.
- Reduced outstanding accounts payable balances by diligently following up on overdue invoices and negotiating payment terms.
Education
Diploma of Interpreting - Languages
TAFE SA - City Campus
Adelaide, SA05.2024
Diploma in Organizational Coaching -
Instituto Universitario AVEPANE
Caracas, Venezuela05.2015
Diploma in Foreign Trade And Customs -
CEUJAP Universidad Jose Antonio Paez
Caracas, Venezuela11.2013
Bachelor's in International Studies -
Universidad Central De Venezuela
Caracas, Venezuela06.2012
Skills
- Organizational Skills
- Attention to Detail
- Continuous Improvement
- Data Analysis
- Microsoft Office Suite
- Adaptability
- Customer Service
- Documentation Skills
- Invoice Processing
- Payment Processing
- Account Reconciliation
- Payment Scheduling
Languages
Spanish
Native or Bilingual
Timeline
Food Attendant/Customer Service Cashier
Candela Latin American Foods
09.2022 - 10.2023
Administration Assistant/Retail Cashier
Simple Choice Ltd.
11.2021 - 06.2022
Food and Beverage Service Assistant
Cooking Vibes Restaurant
01.2020 - 11.2021
Purchasing Assistant/Administrative Assistant
Asian Cuisine LTD
01.2017 - 01.2020
Accounts Payable Analyst
Corporacion Inusual, C.A.
09.2015 - 09.2016
Diploma of Interpreting - Languages
TAFE SA - City Campus
Diploma in Organizational Coaching -
Instituto Universitario AVEPANE
Diploma in Foreign Trade And Customs -
CEUJAP Universidad Jose Antonio Paez
Bachelor's in International Studies -
Universidad Central De Venezuela
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