Daniela Martinez
Melbourne,Australia
Summary
Hardworking, motivated, passionate, and experienced restaurant manager with years of experience. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximise productivity and optimise procedures. Decisive leader with good planning and organisational skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Hecho En Mexico South Yarra
Melbourne, Australia
11.2021 - Current
- Maintained a professional, organised, and safe environment comply with health regulation for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managing Rostering and Scheduling.
- Managed guest reservations, provided warm greetings upon arrival, and supported the team with order taking during busy periods.
- Maintaining records of stock levels and financial transactions. Handled ordering processes and stock control, ensured timely deliveries and adequate inventory levels for smooth daily operations according to budget.
- Recruited, hired and training candidates to fill open positions for FOH and BOH staff.
- Organising special functions and promotional activities, including targets for sales.
- Planning menus in consultation with chefs and head office consistent with the brand’s concept.
Cook
Hecho En Mexico Brighton
Melbourne, Australia
01.2021 - 10.2021
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared food items in compliance with recipes and portioning control guidelines.
Kitchen Assistant
La Porchetta South Yarra
Melbourne, Australia
04.2019 - 12.2020
- Assist kitchen and service staff in preparing and serving food, and clean food preparation and service areas.
Education
Advanced Diploma in Hospitality Management
ALTEC College
Melbourne, VIC01-2024
Skills
- Customer service
- Inventory management
- Team leadership
- Staff recruitment
- Ordering & Supplier Coordination
- Problem-Solving & Decision Making
- Rostering & Scheduling
Certification
- RSA
- Food Handing Safety
Visa status
- 407 Training Visa
Languages
Spanish
Native/ Bilingual
English
Professional
Timeline
Manager
Hecho En Mexico South Yarra
11.2021 - Current
Cook
Hecho En Mexico Brighton
01.2021 - 10.2021
Kitchen Assistant
La Porchetta South Yarra
04.2019 - 12.2020
Advanced Diploma in Hospitality Management
ALTEC College
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