Daniela Romero
Burleigh Heads,QLD
Summary
Knowledgeable and dedicated customer service, solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
Work History
Beutician
Byron Beauty Bar
09.2023 - 03.2024
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Increased customer loyalty with exceptional customer service and follow-up care advice.
- Performed various beauty services face wax, lash lift, lash tint, brow design, brow lamination and tint, makeup.
- Boosted salon revenue by upselling additional services and retail products during appointments.
Host Manager
La Pasta De La Nona
04.2023 - 09.2023
- Improved customer satisfaction by efficiently managing reservations and seating arrangements.
- Enhanced team productivity by conducting regular staff training on hospitality best practices.
- Streamlined front-of-house operations for increased efficiency and improved guest experience.
- Reduced wait times with effective scheduling and resource allocation, resulting in positive customer feedback.
Waitress
La Palomina
08.2022 - 01.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Education
Industrial Design
Duoc Uc
Talcahuano, Chile.Entreprenurship And New Business
Lexis Training
Byron Bay, NSW12.2024
Art Direction
Espacio Buenos Aires
Buenos Aires, Argentina.07.2022
Professional Makeup Artist
Beauty Art Studio
Concepción, Chile.11.2014
Beautician
Emmanuelle Integral Institute of Beauty
Concepción, Chile.09.2014
Skills
- Client consultation
- Reception Management
- Problem-solving aptitude
- Guest Relations
- Creative thinker
- Makeup knowledge
- Brow Shaping Expert
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Beutician
Byron Beauty Bar
09.2023 - 03.2024
Host Manager
La Pasta De La Nona
04.2023 - 09.2023
Waitress
La Palomina
08.2022 - 01.2023
Industrial Design
Duoc Uc
Entreprenurship And New Business
Lexis Training
Art Direction
Espacio Buenos Aires
Professional Makeup Artist
Beauty Art Studio
Beautician
Emmanuelle Integral Institute of Beauty
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