Daniela Taylor

Sales Coordinator & Stock Controller

Jayco Newcastle

Heatherbrae

09.2009 - Current

Transport/Service NSW Dealer representative and vehicle certifier for Establishing Registration via DOL.
Jayco NSW dealer network, Transport NSW & Jayco Factory RAV/Rover co-ordinator.
Liaise with Factory and other Suppliers ensuring customer expectations met prior to handover.
Process Stock orders within specific timelines.
Process orders received from customers within specified timelines.
Manage client relationships by responding promptly to inquiries and addressing any issues that arose during the course of a sale.
Provided administrative support to the sales team including preparing sales contracts and managing email correspondence.
Provided assistance throughout the entire sales process from initial contact through post-sale follow-up.
Developed and implemented processes to ensure accurate data entry into Registration processes.
Collaborate with internal teams such as Sales, Spare Parts ,Pre-Delivery ,Marketing and Accounts/ Jayco Finance in order to ensure successful execution of Sales from start to finish.
Performed follow-up calls with customers after each sale was completed.
Receive factory dispatch and Delivery.
Process and upload vehicle inspection reports in preparation for warranty claims.
Prepare purchase orders for suppliers
Prepare finance tax invoices.
Utilise sales techniques to successfully sell and upsell services to new and existing clients.
Developed and maintained relationships with new and existing clients to increase sales revenue.
Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Prepare repair orders for customer delivery.
Banking procedures
Support spare parts dept - customer service, sales and ordering parts.
Support Reception - incoming phone calls, daily banking , gift certificates.
Support Sales- multi skilled salesperson/assistant & support.