Alfred Taouk
SYDNEY,NSW
Summary
Detail-oriented office manager with expertise in document organisation, scheduling management and customer service. Demonstrated success in streamlining operations and enhancing communication to boost efficiency. Proven ability to implement effective processes that improve workflow and productivity.
Overview
1
1
Language
1
1
Certification
17
17
years of professional experience
Work History
Office Manager
Corebuilt Construction Group
Sydney
01.2026 - Current
- Coordinated schedules for project meetings and team activities.
- Managed office supplies and equipment for efficient daily operations.
- Processed invoices and expenses for timely payments and financial tracking.
- Supported bookkeeping tasks using accounting software for accurate records.
- Organised filing systems to ensure easy access to important documents.
- Maintained filing system for records, correspondence and other documents.
- Assisted in maintaining client communications through emails and phone calls.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
Administrator
Liquor'd Up Bartending
Sydney, NSW
01.2026 - Current
- Coordinated inventory management and supply orders to ensure uninterrupted operations.
- Addressed customer inquiries and concerns promptly to uphold service standards.
- Monitored emails and sorted mail to facilitate efficient communication.
- Performed data entry tasks into computer databases from paper documents.
- Answered incoming calls and responded to customer inquiries.
- Managed scheduling for bartenders and staff during busy events.
High School Year Coordinator
St Charbel's College
Punchbowl, NSW
07.2014 - 07.2026
- Coordinated academic schedules for teachers and students to optimise learning environments.
- Facilitated communication between staff, parents, and students to enhance community engagement.
- Organised school events and activities to promote student involvement and school spirit.
- Streamlined administrative procedures to improve workflow across departments and teams.
- Assisted in training new staff members on policies and operational procedures at the college.
- Implemented feedback systems to gather input from students regarding their educational experience.
Administrator
Estate Living Real Estate
Sydney, NSW
01.2023 - 12.2025
- Handled incoming calls, emails, and inquiries with professionalism and efficiency.
- Coordinated appointment scheduling and maintained the calendar for multiple agents.
- Collaborated with team members to improve workflow and enhance office productivity.
- Prepared monthly invoices for services rendered or products purchased by clients.
Administrator
BookCloud
Sydney, NSW
05.2020 - 09.2022
- Maintained filing systems and databases for easy access to information.
- Assisted in preparing reports and presentations using office software tools.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
High school TAS Teacher
St Ursulas College
Kingsgrove, NSW
01.2013 - 12.2013
- Developed engaging lesson plans aligning with curriculum standards.
- Collaborated with colleagues to enhance teaching strategies and student learning.
- Implemented classroom management techniques to foster a positive learning environment.
- Assessed student progress and provided feedback to encourage academic growth.
Sports Teacher
Holy Saviour School
Greenacre, NSW
01.2012 - 12.2012
- Developed engaging lesson plans for various sports activities.
- Coordinated sports events and competitions for student participation.
- Instructed students on fundamental sports skills and rules.
- Promoted teamwork and sportsmanship among students during practices.
Retail Manager
Dick Smith Electronics
Chullora, NSW
01.2011 - 12.2011
- Managed daily operations and ensured smooth store functionality.
- Trained and mentored staff to enhance customer service skills.
- Oversaw inventory management and maintained stock levels efficiently.
- Developed promotional displays to attract customers effectively.
- Implemented sales strategies to improve overall store performance.
Customer Service Representative
Bankstown Sports Club
Bankstown, NSW
04.2009 - 10.2011
- Assisted patrons with inquiries and provided information about club services.
- Resolved customer complaints through active listening and effective problem-solving techniques.
- Processed membership registrations and maintained accurate member records.
- Managed cash transactions and balanced cash drawers at the end of shifts.
Education
Bachelor of Arts - Technology Education
Australian Catholic University
North Strathfield, NSW04-2014
Diploma - Architectural Drafting
TAFE NSW
Granville, NSW01-2008
Higher School Certificate - Year 12
LaSalle Catholic College
Bankstown, NSW11-2007
Skills
- Office management
- Project coordination
- Scheduling management
- Financial recordkeeping
- Invoice processing
- Document organisation
- File management
- Database management
- Customer service
Languages
Arabic
Professional
Certification
- RSA Certified
- First Aid & CPR
Timeline
Office Manager
Corebuilt Construction Group
01.2026 - Current
Administrator
Liquor'd Up Bartending
01.2026 - Current
Administrator
Estate Living Real Estate
01.2023 - 12.2025
Administrator
BookCloud
05.2020 - 09.2022
High School Year Coordinator
St Charbel's College
07.2014 - 07.2026
High school TAS Teacher
St Ursulas College
01.2013 - 12.2013
Sports Teacher
Holy Saviour School
01.2012 - 12.2012
Retail Manager
Dick Smith Electronics
01.2011 - 12.2011
Customer Service Representative
Bankstown Sports Club
04.2009 - 10.2011
Bachelor of Arts - Technology Education
Australian Catholic University
Diploma - Architectural Drafting
TAFE NSW
Higher School Certificate - Year 12
LaSalle Catholic College