Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniella Iofrida

Tahmoor

Summary

Dynamic Assistant Manager/Manager at Witchery with proven expertise in customer service and team leadership. Enhanced inventory accuracy through effective management and training, resulting in improved operational efficiency. Recognized for fostering a collaborative environment and resolving customer issues promptly, ensuring high satisfaction levels and a positive shopping experience.

Overview

20
20
years of professional experience

Work History

Assistant Manager

Witchery
06.2014 - 02.2025
  • Assisted in daily operations, ensuring seamless workflow and adherence to company standards.
  • Supported team members in executing tasks efficiently, promoting collaboration and communication.
  • Learned operational procedures and policies to provide effective support to management.
  • Coordinated scheduling and resource allocation, optimizing team productivity.
  • Managed inventory tracking systems, ensuring accurate stock levels and timely replenishment.
  • Trained new hires on standard operating procedures, fostering a knowledgeable workforce.
  • Merchandising product to prelim
  • Handled customer inquiries and resolved issues promptly, maintaining high satisfaction levels.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

3ic

Oroton Group
07.2012 - 06.2014
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Paid attention to detail while completing assignments.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked well in a team setting, providing support and guidance.

Stock Controller

Pumpkin Patch
04.2005 - 07.2012
  • Managed inventory control processes to ensure accurate stock levels and minimize discrepancies.
  • Implemented cycle counting procedures to enhance accuracy in inventory tracking.
  • Oversaw receiving, storage, and distribution of products while maintaining compliance with safety standards.
  • Trained staff on inventory management systems to improve efficiency and reduce errors.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Merchandising Product

Education

High School Diploma -

James Busby High
Green Valley
09-2004

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Team motivation
  • Staff training and development
  • Staff supervision
  • Task delegation
  • Goal setting
  • Employee performance evaluations

Timeline

Assistant Manager

Witchery
06.2014 - 02.2025

3ic

Oroton Group
07.2012 - 06.2014

Stock Controller

Pumpkin Patch
04.2005 - 07.2012

High School Diploma -

James Busby High

Similar Profiles

CREATE PROFILE
Daniella Iofrida