Daniella Mizzi
Eatons Hill
Summary
Dynamic and results-oriented professional with extensive experience in retail and personal styling, notably at Wittner Shoes. Excelled in merchandise planning and customer service, significantly enhancing store sales and team performance. Demonstrated multitasking, organization, and collaboration skills, consistently exceeding sales targets. Proven track record in inventory management and problem-solving, contributing to efficient store operations.
Overview
10
10
years of professional experience
Work History
Style Consultant
Wittner Shoes
05.2021 - Current
- Greeted all clients with warm smile and asked open-ended questions to better understand their needs.
- Brainstormed and implemented new floor designs, merchandise displays and sales advertisements.
- Collaborated with fellow consultants to ensure seamless communication, resulting in improved team performance and customer satisfaction.
- Maintained inventory by unpacking stock, pricing items and appropriately placing products on display.
- Transferred stock in and out of store.
- Enhanced store sales by creating visually appealing merchandise displays to showcase current trends.
- Performed open and close procedures of store.
Retail Sales Associate
Walt Disney World Resort
08.2019 - 03.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organised store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Maintain a clean and organised stockroom.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise/backfill as needed.
Retail Sales Associate
Kmart
04.2015 - 07.2019
- Greeted customers and helped with product questions, selections, and purchases.
- Unpacked incoming stock, merchandising that stock, and organised the remainder in the stockroom.
- Managed inventory levels through backfill procedures.
- Handled returns and exchanges and resolved customer issues.
- Followed open and close procedures on till, handling cash and other relevant paperwork.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Assisted in loss prevention procedures and meetings.
Education
Master of Education - Autism Studies/Special Needs
Griffith University
QLD05-2026
Bachelor of Behavioural Sciences - Psychology
Queensland University of Technology
Brisbane, QLD12-2022
Bachelor of Justice - Criminology
Queensland University of Technology
Brisbane, QLD12-2022
High School Diploma -
Mount Alvernia College
Brisbane, QLD11-2015
Skills
- Personal styling
- Money handling
- Merchandise planning
- Strong work ethic
- Multitasking and organization
- Customer service
- Excellent communication
- Teamwork and collaboration
- Problem-solving
- Filing and recordkeeping
- Flexible schedule
- Inventory management
Timeline
Style Consultant
Wittner Shoes
05.2021 - Current
Retail Sales Associate
Walt Disney World Resort
08.2019 - 03.2020
Retail Sales Associate
Kmart
04.2015 - 07.2019
Master of Education - Autism Studies/Special Needs
Griffith University
Bachelor of Behavioural Sciences - Psychology
Queensland University of Technology
Bachelor of Justice - Criminology
Queensland University of Technology
High School Diploma -
Mount Alvernia College
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