Daniella Papazoglou
Melbourne,VIC
Summary
Dynamic retail leader with a proven track record at BED BATH N TABLE, recognized for enhancing productivity through effective stock control and financial oversight. Demonstrates expertise in driving sales performance, employee training, and strategic planning. A strong focus on team motivation has consistently resulted in positive customer experiences and improved operational outcomes.
Overview
13
13
years of professional experience
Work History
Assistant Store Manager
BED BATH N TABLE
Melbourne, VIC
06.2018 - 06.2021
- Provided training to new employees on company policies and procedures.
- Developed an effective system for tracking inventory levels, ensuring stock is available when needed.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Answered customer questions and addressed problems and complaints in person and via phone.
- Maintained inventory by checking merchandise to determine levels.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised cash handling processes to ensure accuracy of transactions.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Ensured compliance with all safety regulations throughout the store premises.
- Prepared staff work schedules and assigned team members to specific duties.
- Handled scheduling for store shifts to achieve adequate staffing.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
Senior Visual Merchandiser Assistant
EARLY SETTLER
Essendon DFO, VIC
06.2015 - 06.2018
- Established and maintained proper high-traffic displays, resulting in increased sales.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Used strong business acumen to increase top-line sales by merchandising top sellers and writing orders to support stock levels.
- Assisted Visual Merchandiser in creating window displays and store layouts.
- Provided detailed visual merchandising guidelines to remote store locations to ensure brand consistency nationwide.
- Inspected stores regularly to ensure all merchandise is displayed properly.
- Organized merchandise according to company guidelines.
- Managed visual merchandising calendar, keeping track of all upcoming promotions, events, and seasonal changes.
- Oversaw the creation of in-store signage and promotional materials to complement visual merchandising efforts.
- Developed and implemented seasonal merchandising plans to reflect current trends and promotions.
- Maintained visual merchandising storage area and room to prevent damage or destruction of existing visual collateral or tools.
- Ensured displays were attractive, well-maintained and up-to-date.
- Coordinated with vendors on new product arrivals, pricing and discounts.
- Trained retail staff on visual merchandising standards and practices to ensure store-wide consistency.
- Maintained inventory of props and decorations used in displays.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Placed prices and descriptive signage to enhance displays and promote items.
- Consulted with management and advertising teams to plan optimal promotions.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Coordinated photo shoots for promotional materials, working closely with photographers and stylists to ensure brand consistency.
Assistant Store Manager
PROVINCIAL HOME LIVING
Essendon DFO, VIC
06.2008 - 06.2015
- Answered customer questions and addressed problems and complaints in person and via phone.
- Maintained inventory by checking merchandise to determine levels.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Supervised cash handling processes to ensure accuracy of transactions.
- Formed and sustained strategic relationships with clients.
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Assisted in recruiting efforts by interviewing candidates for open positions in the store.
Education
Successfully Completed Certificate - MYOB Accounting
RMIT University
Melbourne, VIC01-2020
Certificate of Beauty -
EZ Nails And Beauty
Thomastown, VIC01-2013
Certificate in Beautician -
SHEILA BAXTER COLLEGE OF BEAUTY
South Yarra, VIC01-1991
High School Diploma -
Hadfield High School
Melbourne, VIC12-1991
Skills
- Stock Control Expertise
- Efficiency Improvement
- Financial Monitoring
- Scheduling coordination
- Sales Performance Improvement
- Employee Onboarding Training
Timeline
Assistant Store Manager
BED BATH N TABLE
06.2018 - 06.2021
Senior Visual Merchandiser Assistant
EARLY SETTLER
06.2015 - 06.2018
Assistant Store Manager
PROVINCIAL HOME LIVING
06.2008 - 06.2015
Successfully Completed Certificate - MYOB Accounting
RMIT University
Certificate of Beauty -
EZ Nails And Beauty
Certificate in Beautician -
SHEILA BAXTER COLLEGE OF BEAUTY
High School Diploma -
Hadfield High School
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